Claims

Top consumer complaints about Ontario’s P&C industry

Claims and settlement issues are the top public complaints in the regulated P&C and auto insurance sectors in Ontario, according to Financial Services Regulatory Authority of Ontario’s (FSRA) complaints report for the 2021-22 fiscal year. “The most common examples of claims and settlement complaints FSRA receives are from consumers asking FSRA to get a favourable […]

By Jason Contant | November 3, 2022

3 min read

How supply chain is leading to repair challenges for electric vehicles

The semiconductor chip shortage — a byproduct of the demand for advanced electric vehicle (EV) technology — has caused repair challenges for car rental services, says one expert at the Insurance Brokers Association of Ontario (IBAO) Convention in Toronto.  However, insurers can still improve their customer’s experience amid these service challenges, which include COVID-related delays, […]

By Alyssa DiSabatino | November 3, 2022

2 min read

New storm brings rain, wind and snow to several regions of B.C.

VANCOUVER, Wash. – The latest in a series of vigorous mid-fall storms is bringing wind, rain and snow to large sections of British Columbia. Snow or rainfall warnings are posted across most of southern B.C., the central Interior, Prince George and Peace River regions, Environment Canada says downpours over the inner south coast, including eastern […]

By Jason Contant | November 3, 2022

1 min read

RCMP vehicles, property damaged during rural house party, police say

EAST ST. PAUL – Mounties in Manitoba are investigating a large house party in a rural area outside Winnipeg that they say resulted in at least one assault and extensive damage to the property and police vehicles.   Red River North RCMP say they responded to numerous calls on Saturday evening about a house party involving […]

By Jason Contant | November 1, 2022

2 min read