Claims

B.C. caps vicarious liability for vehicle rental companies

The B.C. government has capped at $1 million the vicarious liability car rental companies–and by extension, their insurers–face for accidents and damages caused by customers who rent vehicles. “Currently, car rental companies face unlimited liability for accidents and damages caused by their customers,” the B.C.’s attorney general said in a press release. “Changes will limit […]

June 1, 2007

2 min read

Report links loyalty and satisfaction in collision repair

Mitchell International has released a report examining owner/policy-holder’s experience with direct repair programs and the impact on satisfaction and loyalty. According to researchers, in the collision repair industry customer satisfaction and customer loyalty are more closely linked than in other markets. Because of the nature of automotive collisions, the most important transaction a repair shop […]

June 1, 2007

1 min read

Ontario court deems mosquito bite an accident

Ontario’s Court of Appeal has deemed the 2002 biting of an outdoor worker by a West Nile Virus-carrying mosquito an accident and has awarded the worker $130,000 of coverage under his policy. Ryszard Kolbuc was working as a plasterer when he was bitten by the virus-carrying mosquito, rendering him a paraplegic. At the time of […]

June 1, 2007

1 min read

ICLR unveils tornado- and winter storm-resistant home

The Institute for Catastrophic Loss Reduction (ICLR) is unveiling a winter storm- and tornado-resistant home in Edmonton, Alberta. The home retrofit includes: anchoring cabinets, office equipment and bedroom furniture to walls; bracing TV stands, televisions and refrigerators with appliance straps; outfitting the washing machine with armoured water supply hoses; anchoring the hot water heater; installing […]

June 1, 2007

1 min read