Claims

Hurricane warnings: Is it crying wolf when storms aren’t as bad as expected?

While Hurricane Laura’s insured damage estimates in the United States range anywhere between $4 billion to $12 billion, the post-tropical storm predicted for Atlantic Canada did not quite reach the level of intensity initially forecast for the Maritimes last Thursday. Meanwhile, debate in the United States is raging over whether the National Hurricane Center is […]

By David Gambrill | August 31, 2020

4 min read

Adjuster training: How the industry can up its game

Canada’s property and casualty insurance industry needs to cross-train more claims adjusters if it wants to have enough property adjusters to be available in the event of a catastrophe, industry experts said last week. “Cross-training is important because it is what allows us to bring together those internal resources that we need when there is […]

By Greg Meckbach | August 31, 2020

3 min read

Adjusting Calgary’s hailstorm: The rationale for bringing in U.S. Cat adjusters

During the hail storm this past June that damaged tens of thousands of Alberta homes, adjusting firm CRU Group struggled to find enough qualified independent catastrophe adjusters in Canada, and wound up resorting to bringing in people from the United States. “It didn’t go over real well,” acknowledged Skip McHardy, chief operational officer, catastrophe response, […]

By Greg Meckbach | August 28, 2020

3 min read

Flood repair: Why this condo owner had to pay strata fees for an uninhabitable unit

A British Columbia resident who had to move out for nearly six months for flood restoration work still has to pay his monthly fees to the strata corporation, the B.C. Civil Resolution Tribunal has ruled. Ye Yuan said that from September 2018 to February 2019, he had to move out of the strata unit he […]

By Greg Meckbach | August 28, 2020

2 min read