Claims

Ontario municipalities seeking assistance after storm damage

CHARLTON-DACK, ONT. – The Municipality of Charlton and Dack is making an application to the Disaster Recovery Assistance Program through the provincial government to help with costs related to repairing damaged culverts and roads caused by the April 12 rainstorm.  Approximately 70 millimetres of rain (three inches) fell in a short period of time causing […]

By Jason Contant | May 16, 2024

2 min read

What soaring litigation is doing to Alberta auto premiums

Insurers and regulators are waving the flag that legal costs are the biggest factor driving up auto insurance premiums for Albertans.  That’s the focus of a newly launched campaign by Insurance Bureau of Canada (IBC), which finds lawsuits and legal fees associated with insurance claims account for 20% of drivers’ premiums for mandatory auto coverage […]

By Alyssa DiSabatino | May 16, 2024

2 min read

How auto theft claims severity is trending

Canada’s auto theft crisis appears to be getting worse, with new data from Insurance Bureau of Canada (IBC) showing auto theft claims topping $1 billion for the second year in a row. In 2023, the cost of insurance claims for replacing stolen vehicles in Canada skyrocketed to a record-breaking $1.5 billion, according to IBC data […]

By Jason Contant | May 16, 2024

2 min read

How customer service factors into the claims experience

Most insurance customers buy a policy and set it aside. What people don’t tend to do is dedicate three hours to reading and understanding that document’s terms, notes new ClaimsPro president Paul Gilbody. “You kind of stick it in a drawer or put it in a file on your email and leave it. It’s only […]

By Phil | May 15, 2024

2 min read