Claims

Why brokerages should establish habits for client discussions

A B.C. court has ruled in favour of an insurance brokerage in a dispute over whether or not its broker recommended bumping up a claimant’s Uninsured Motorist Protection (UMP) from $1 million to $2 million before the claimant was catastrophically injured in a car accident. Neither the broker nor the claimant could recall the discussion […]

By David Gambrill | April 30, 2024

4 min read

Retailer London Drugs closes stores in Western Canada due to ‘cybersecurity incident’

VANCOUVER — Confused shoppers milled around the front of a London Drugs store in downtown Vancouver on Monday, some wondering aloud why they couldn’t access the store to get prescriptions or buy hair dye. A metal gate was blocking them from the store at the corner of West Georgia and Granville streets, a security guard […]

By Alyssa DiSabatino | April 30, 2024

4 min read

Public auto in Alberta? Reports cost out the potential impact

Alberta’s long-awaited reports on auto insurance reform have waded into the controversial topic of public versus private auto insurance. A government-commissioned actuarial report by Oliver Wyman concludes B.C.- or Manitoba-style public auto insurance would lead to more significant premium savings for Alberta drivers than a private model reform proposed by Insurance Bureau of Canada (IBC). […]

By David Gambrill | April 29, 2024

4 min read

Cyber claims increasing, despite underwriting refinement

Underwriters have tightened their underwriting controls to better price for cyber risk from its 2021 high, but claims frequency in 2023 has nevertheless increased 13% since the previous year, cyber insurer Coalition reports.  Claims severity across the board also increased 10% year-over-year.  “The uptick in overall claims frequency and severity among Coalition policyholders is indicative […]

By Alyssa DiSabatino | April 26, 2024

2 min read