Canada’s property and casualty insurance industry has launched a collaborative, industry-wide recruitment effort dubbed Project Reframe. Announced by the Insurance Institute of Canada (IIC) Monday, the public education campaign aims to portray the insurance industry as an engaging, dynamic, and interesting place to build a career. It’s aim is to address a lack of public […]
By David Gambrill | January 25, 2024
4 min read
Auto insurers and their customers will be relieved to know the average length of vehicle rentals for collision-related claims across Canada has decreased, albeit gradually, from the same time last year, according to new data. The overall length of rental (LOR) for auto collision claims in 2023 Q4 was 16.4 days — a 0.6-day […]
By Alyssa DiSabatino | January 25, 2024
2 min read
Canada’s federal government has answered the call by the nation’s auto insurers to promote a whole-of-society solution to a mounting auto theft crisis. A National Summit on Combatting Auto Theft will take place in Ottawa on Feb. 8, 2024, Public Safety Canada announced Monday. “Auto theft is a growing criminal phenomenon that impacts Canadians from […]
By David Gambrill | January 24, 2024
3 min read
One large claims firm in Canada has addressed the adjuster talent shortage by establishing a new foundational learning program for early-career adjusters. ClaimsPro’s new national adjuster development program is designed to provide entry level adjusters with technical expertise to tackle claims, provide good customer service, and understand the industry’s systems and best practices. “We’re always […]
By Alyssa DiSabatino | January 24, 2024
2 min read
HALIFAX – Frustration is building with a lack of a commitment from the Nova Scotia government to buy and demolish some of the Halifax area homes ravaged by massive flooding last July. Halifax Regional Council sent a letter on Oct. 16 asking for a buyout program for some homes on Union Street in the suburb […]
By Jason Contant | January 24, 2024
3 min read
Alberta’s oil and gas producers spent nearly $700 million in 2022 on cleaning up the hundreds of thousands of old wells that dot the province, the regulator’s first report on the extent of those liabilities indicates. That’s 65 per cent more than they were required to spend under provincial rules, which took 8,000 inactive wells […]
By Jason Contant | January 23, 2024
3 min read
A shortage of tradespeople isn’t making it easy for the restoration industry to recover from extended repair cycle times during the pandemic. While cycle times are starting to improve, frequent NatCats and a lack of qualified talent are stretching capacity thin, experts warned. Supply chain slowdowns were among the factors that stretched pandemic-era repair cycle times. […]
By Phil | January 22, 2024
3 min read
For all the discussion it provoked within brokerage circles, one of the Ontario government’s ideas for auto insurance reform appears to have fallen flat with drivers, albeit it’s only in the first month of the initiative. Thus far, Ontario brokerages report seeing very few consumers elect to opt out of Direct Compensation-Property Damage (DCPD) coverage […]
By Alyssa DiSabatino | January 22, 2024
3 min read
As the Alan Parson Project once sang, “What goes up, must come down,” and predictions about industry profitability made two years ago are unfortunately coming true — including a marked downward trend of financial results in 2023, says one veteran industry analyst. Two years removed from the Canadian P&C insurance industry’s record-breaking results, featuring total […]
By David Gambrill | January 22, 2024
3 min read
MONTREAL – Ten years after 32 people died in a fire that ripped through a residential complex for seniors in rural Quebec, around a quarter of all private seniors’ residences in the province are still struggling to comply with a requirement to install sprinkler systems. The January 2014 fire at the Résidence du Havre in […]
By Jason Contant | January 22, 2024
3 min read