Claims

Why personal lines cyber is a growing need for consumers

When a company has been cyber breached, they are obligated to tell their clients their data’s been leaked. But personal consumers may be more likely to bury their shame and eat the cost of the cyber scam—even to their detriment, insurance leaders shared at an industry conference.   “[With] the romance scams you hear about […]

By Alyssa DiSabatino | July 10, 2023

3 min read

Is spilling coffee on yourself at a drive-thru an auto ‘accident’?

Ontario’s Licence Appeal Tribunal (LAT) has ruled in favour of Co-operators in an accident benefits case after finding a driver’s use and operation of his vehicle did not directly cause his injuries and thus did not meet the definition of an accident. However, even if the incident in which the driver spilled coffee on himself […]

By Jason Contant | July 10, 2023

3 min read

How the pandemic changed adjusting for the long haul

COVID-19 restrictions led adjusters to shift claims work to desktop teams. The change was driven by client reluctance to meet in-person and employees’ desire to reduce site work until the risks were better understood. But those changes can make some straightforward claims harder to clear. And a wave of pandemic-spurred retirements has left the adjusting […]

By Phil | July 10, 2023

3 min read

B.C. wildfires prompt evacuation orders for two regions

The Regional District of Bulkley-Nechako and the Regional District of Cariboo have issued evacuation orders this weekend due to wildfires in British Columbia. The Regional District of Bulkley-Nechako says the danger posed by the Tsah Creek wildfire has prompted an evacuation order for all properties on either side of Highway 27 in the vicinity of […]

By Jason Contant | July 10, 2023

3 min read