Claims

Court approves insurer’s settlement over COVID flight cancellations

Ontario’s Superior Court has approved a $4.8-million settlement in a class action lawsuit related to the denial of travel insurance claims by TD Home and Auto Insurance for cancelled flights during the first months of the COVID-19 pandemic. During that time, airlines were cancelling flights due to public health restrictions to prevent the spread of […]

By David Gambrill | February 23, 2023

2 min read

Thousands in Ontario remain without power after winter storm

TORONTO – Hydro One says tens of thousands of its customers in southwestern Ontario lost power after Wednesday’s winter storm and some might have to wait until Friday night for it to be restored.   The utility says more than 33,000 customers are without power as of this afternoon.   Tiziana Baccega-Rosa, a spokesperson for Hydro One, […]

By Jason Contant | February 23, 2023

2 min read

How automation’s shifting on-site claims work to bigger losses

COVID-19 accelerated development of process efficiencies for insurance adjusters. Pre-pandemic, data-gathering and communications systems began shifting many claims to desk teams, creating efficiencies for adjusters by reserving site visits for complex cases. “What COVID did was expedite some of that work,” said Tracy Riley, chief digital officer at Wawanesa Mutual Insurance. Plus, adjusters didn’t fully […]

By Phil | February 23, 2023

3 min read

B.C. adds $180 million to help communities prepare for natural disasters

VICTORIA – Premier David Eby says he’s introducing more supports to better prepare British Columbia communities for natural disasters related to climate change before they happen. “The last few years have taught us a hard lesson about the impacts of climate change,” Eby said Tuesday, citing Interior wildfires, Fraser Valley floods, highway slides, bridge collapses […]

By Jason Contant | February 22, 2023

2 min read