Insurance & Risk, Analysis, Events and Careers
Claims
An arbitrator at the Financial Services Commission of Ontario (FSCO) says resolving auto accident benefits claims disputes “on a timely basis” has become “an increasingly critical issue” in the province’s alternate dispute resolution (ADR) system. In his decision in Dominion of Canada General Insurance Company and Jaswinder Singh, FSCO director delegate Lawrence Blackman cited FSCO […]
July 31, 2010
1 min read
The Financial Services Commission of Ontario (FSCO) has amended its Unfair or Deceptive Acts or Practices (UDAP) regulation to ensure fair pricing among insurance company affiliates and their distribution channels. The UADP now requires “affiliated insurers and their agents/brokers to provide a consumer with the lowest rate that is available having regard to all of […]
2 min read
It has been my privilege and honour to represent the CIAA membership over the past year. This experience has been an immeasurable opportunity for me — one that I will appreciate for years to come. My only regret is that the time has gone so miraculously fast. The question that has resonated for me during […]
3 min read
September 1 marks the beginning of the new regime for the Statutory Accident Benefits Schedule in Ontario. Adjusters must be aware of all areas of change to ensure that files are handled properly, leaving no room for doubt as to the ultimate decision on a claim.
13 min read
Education, including professional designations, is priority number one for the incoming president of the Canadian Independent Adjusters' Association, Mary Charman.
5 min read
Under the new regulations effective Sept. 1, 2010, insurance companies will no longer be able to deflect priority payments. If they have been found to do so, they could be required to pay adjuster fees.
Enabling Resolution in the Face of Coverage Issues
As insurance companies and their clients conduct more business globally, it is essential that claims operations be ready to perform on a global basis, as well. Claims managers must be able to deal with language and jurisdictional issues. This is in addition to having the tools available to manage international claims quickly and uniformly, no […]
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