Claims

Surveillance Hot or Not?

Have you ever suspected the plaintiff is exaggerating their disability or been suspicious the claimant might be malingering? Have you considered placing them under surveillance? If so, you may want to keep in mind the Personal Information Protection and Electronic Documents Act (PIPEDA).1 Since Jan. 1, 2004, PIPEDA has regulated the collection, use and distribution […]

May 31, 2010

7 min read

Preparing For The Worst; Hoping For The Best

A retired adjuster in British Columbia offers up a reminder, along with some tips, on why having an up-to-date catastrophe plan is essential. Every time I see a catastrophe on television — flood, fire, windstorm or earthquake — my mind automatically wonders how and what we would need to handle the resulting claims. I dare […]

May 31, 2010

4 min read

An Oft Forgotten Risk

Hot water heater failures, due to age or damage, are among the top five sources of water losses in homes.

May 31, 2010

6 min read

Confusion Surrounds HST

Proposed GST/HST changes to the definition of financial services and the potential concerns resulting from that create questions for the insurance industry.

May 31, 2010

5 min read