Claims

Ontario arbitration case may have widened definition of ‘catastrophic impairment’

Ontario’s definition of a “catastrophic impairment” may have widened as a result of a recent decision by the Financial Services Commission of Ontario, lawyers are saying about the case of Aviva and Pastore. In Aviva and Pastore, a FSCO director delegate ruled there is no inconsistency in defining an auto injury victim as “catastrophically impaired,” […]

March 31, 2010

2 min read

Fulfilling legal obligation to advise of policy cancellation does not prove insured knew his policy had been cancelled: FSCO

An insurer that has satisfied its legal requirement for policy cancellation has not automatically proven the insured knew his policy had been cancelled, an Ontario arbitrator has ruled. In Ersin Aksoy and Markel Insurance Company of Canada, the Financial Services Commission of Ontario (FSCO) found Markel had to pay Ersin Aksoy income replacement benefits and […]

March 31, 2010

2 min read

Message from the President (April 01, 2010)

I am very pleased to report that the CIAA strategic planning initiatives are taking shape. By the time this message goes to print, some of our absolutely key projects will be underway and we will soon deliver some important changes to the membership. Our critical areas of focus are communication, education, advocacy and benefits. The […]

March 31, 2010

3 min read

Fighting Fraud – Five Perspectives

Fraud costs the insurance industry an estimated $1.3 to $2.6 billion annually -- 10 to 15 per cent of claims paid. Reducing that figure takes the dedication of all areas of the claims field.

March 31, 2010

13 min read