CertifiedFirst Network courses accredited

PPG Canada Inc. recently received technical accreditation from RIBO (Registered Insurance Brokers of Ontario) for three of the technical courses the Company offers through the CertifiedFirst Network.Collision Repair for Insurers (three hours credit) is one of the accredited courses that offers a step-by-step guided shop tour, which explains the entire auto repair process. The information taught starts with estimation, moves to repair and refinish and ends with final vehicle delivery. PPG says “insurers will learn more about parts, usage and potential delays to help you set realistic expectations with policyholders.”Also recently accredited is the Vehicle Inspection for Insurers course (three hours credit). This educational experience provides practical information that can help insurers determine insurance issues associated with a vehicle and how those issues relate to safety. The course covers what to look for in the areas of body, frame, glass, identification and repairs as well as possible violations, fraud and other issues that might require a closer look.The third course is Loss Control Windshield Repair (two hours), which explains repair ratios, how they affect insurance company’s bottom line, and how windshield repair can be beneficial to insurer, a repair shop and the policyholder. Through instruction and a live demonstration, the insurer will gain the knowledge needed to identify quality repair and qualified repair providers.These courses are currently offered through the CertifiedFirst Network to brokers and other insurance professionals. Typically these courses are taught at local Collision Repair Centres by owners or managers who have been through a comprehensive training course. “Not only do the brokers receive credits for attending but they have the opportunity to experience the operation of a Collision Repair facility first hand,” Keith Burns, manager of CertifiedFirst, says. For more information on these continuing education initiatives, call 1-866-CERT-1ST (1-866-237-8178).