Cunningham Lindsey call center responds to Hurricane Wilma

Cunningham Lindsey Canada recently responded to claims associated with Hurricane Wilma through processing calls from their Hamilton, Ontario-based call center, Echo Intake Solutions. “Since the storm hit on Monday, we have taken in excess of 4,000 calls and expect that number to increase by the week,” Maureen Fraser, assistant vice president Echo Intake Solutions, Cunningham Lindsey Canada, says. “One of our major clients indicated that potentially 35,000 of their policy holders could be affected given the path of the storm.” Cunningham Lindsey Canada’s call center acts as a customer contact department whereby insurance clients can be connected with a service provider.