Cunningham Lindsey responds to Katrina

Cunningham Lindsey Canada recently began processing calls from the Company’s Echo Intake Solutions call center in response to Hurricane Katrina.”Our call center provides support around the clock so in catastrophe’s such as Hurricane Katrina, we have trained staff available to handle every type of insurance-related claim call and respond appropriately,” Maureen Fraser, assistant vice president, Echo Intake Solutions, says. “Our multi-lingual staff are trained in stress management, so they offer great reassurance to a client and ensure the necessary action is taken if their home has been flooded or damaged.”Cunningham Lindsey Canada’s call center acts as a customer contact department whereby insurance clients can make one call and be instantly connected with a trained service provider. Operating out of southern Ontario, Echo Intake Solutions accepts calls from across North America.