Claims

P&C insurance industry launches collective recruitment effort

Canada’s property and casualty insurance industry has launched a collaborative, industry-wide recruitment effort dubbed Project Reframe.

By David Gambrill | January 25, 2024

4 min read

Length of rental for auto collisions down slightly

Auto insurers and their customers will be relieved to know the average length of vehicle rentals for collision-related claims across Canada has decreased, albeit gradually, from the same time last year, according to new data.   The overall length of rental (LOR) for auto collision claims in 2023 Q4 was 16.4 days — a 0.6-day […]

By Alyssa DiSabatino | January 25, 2024

2 min read

Feds heed auto insurers’ call for auto theft summit

The federal government has answered the call by the nation’s auto insurers to promote a whole-of-society solution to an auto theft crisis.

By David Gambrill | January 24, 2024

3 min read

How this national adjusting firm is handling the talent gap

One claims firm has addressed the adjuster talent shortage by establishing a new foundational learning program for early-career adjusters. 

By Alyssa DiSabatino | January 24, 2024

2 min read