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Bermuda insurer PartnerRe Ltd. announced Monday that its shareholders will vote Nov. 19 on a proposed US$6.9 billion acquisition by EXOR S.p.A. EXOR originally offered to buy PartnerRe two months after PartnerRe’s board of directors recommended a merger with Axis Capital Holdings Ltd. Both Axis and PartnerRe are based in Pembroke, Bermuda, both write reinsurance […]
By Canadian Underwriter | September 29, 2015
2 min read
Surveyed insurance executives understand the importance of innovation to drive future competitive advantage and growth, but most are struggling with making that goal a reality, reports KPMG International. A new report released Thursday, A new world of opportunity: The insurance innovation imperative, is based on input from 280 property and casualty, life and health, composite […]
By Canadian Underwriter | September 17, 2015
Live video collaboration technology is a relative newcomer in the claims-processing toolkit. But does the technology, working through smart devices, offer the promise of significantly speeding up claims resolution and, in turn, bolstering customer engagement?
August 31, 2015
5 min read
Lorne Perry, incoming president of the Insurance Brokers Association of Canada, emphasizes the broker's role in acting on behalf of consumers.
6 min read
Desjardins General Insurance Group Inc. of Levis, Quebec announced Friday the availability of a mobile app for its Ajusto usage-based auto insurance, under which DGIG offers discounts based on driving behaviour. With the Ajusto app – for devices running Apple Inc. iOS and Google Inc.’s Android operating systems – DGIG is offering “a 100% mobile […]
By Canadian Underwriter | March 27, 2015
3 min read
Change can be exciting, it can be progressive and, as the saying goes, it can be good. But the head-over-heels love affair with change occasionally needs to be tempered by feet-on-the-ground reminders that change also comes with potential risks. The current view of technology is one such example. Information technology research and advisory company Gartner […]
December 31, 2014
Water damage has become the most common insurance claim in Western Canada. Despite the number of such claims, a recent survey of tenants and homeowners in Alberta and British Columbia shows that water is a peril that continues to be underestimated and overlooked.
Research from Accenture shows that claims experience is a key determinant in customer retention. That experience plays a powerful role in influencing customers' decisions to switch providers, but other factors, such as customer service and technology, are also important and must be considered.
November 30, 2014
Poised to become president of the Canadian Independent Adjusters' Association, David Porter's goal is to offer claims adjusters "meaningful skill development tools" quickly and easily.
June 30, 2014
Doug Cutbush spent 40 years in insurance, and now employs his vast experience, education and committee work to help others come to a resolution.
April 30, 2014
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