Industry

Western Financial Group President & CEO Kenny Nicholls says a focus on people, growth, and social responsibility propels the industry and organization forward

Consolidation trends in the industry have some brokerage owners looking to larger brokerages as a succession plan. The insurance industry is evolving rapidly, and Western Financial Group President and CEO, Kenny Nicholls, is hopeful and excited about the future for brokers and consumers. What stands out to the CEO? A focus on people, strategy, and […]

October 1, 2021

3 min read

Digitization is ‘much more than going paperless,’ panel says

Going digital doesn’t simply mean going paperless — it’s about the end-to-end customer experience, panellists participating in a Canadian Underwriter webinar advised. “When we talk about going paperless, it’s much broader and more robust than simply not mailing out paper documents to clients,” said Karen Hoflin, vice president of Go Insurance. “It’s about repositioning ourselves […]

By Melissa Shin | September 30, 2021

3 min read

How much claims costs decreased for one insurer

Manitoba Public Insurance (MPI) is reporting a 27% decrease in claims costs in the first quarter of 2021 compared to a year ago, primarily as a result of less vehicles on the road due to the COVID-19 pandemic. Claims costs in Q1 2021 were lower than the same period last year by $89.4 million. This […]

By Jason Contant | September 30, 2021

2 min read

Regulator expects more frequent volatility in financial sector

TORONTO – The head of Canada’s banking regulator warned Wednesday of the potential for increased volatility in the global financial system as risks, especially around climate change and digital finances, are on the rise. “My new responsibility requires that I assume and plan for more frequent volatility storms,” said Peter Routledge in his first speech […]

By Jason Contant | September 30, 2021

2 min read