Industry

Navigating change in turbulent insurance waters

Sweeping changes unlike any ever seen in the history of the insurance industry are altering the competitive landscape. Insurers, brokers and agents alike feel their future survival may depend on wise choices made today – but they are faced with a bewildering tangle of regulatory reforms, new technologies, shifting business models, multiplying delivery channels, and […]

March 31, 2003

5 min read

Insight: Ontario Insurers & Paralegals: Bitter; Rivalry

Last December, the Financial Services Commission of Ontario (FSCO) laid seven charges against a Toronto-base paralegal for alleged improprieties in the settlement of an insurance claim. This was followed by the passage of Bill-198 and a subsequent first draft of regulations governing the conduct of paralegals in the auto claims process. This would seem to […]

March 31, 2003

10 min read

CICMA/CIAA Joint Conference:

As independent and company adjusters joined together in Toronto for a recent CICMA/CIAA conference, auto claims issues were front and center. From the passage of Bill-198 in Ontario to auto theft, a common message came out of the discussions: the industry needs to share information if it has any hope of cracking down on fraud […]

March 31, 2003

5 min read

Adverse Developments

Last year saw the highest number of U.S. property and casualty insurers go into liquidation or placed under regulatory supervision in the last three years, according to a report recently released by rating agency A.M. Best. Several rating agency and investment analyst reports indicate that the capital base of the U.S. insurance industry showed marked […]

March 31, 2003

4 min read