Industry

Will the need for social interaction make the hybrid office a passing fad?

While many Canadian employees wish to return to a hybrid office — some adamantly so, according to a recent survey by human resources firm Robert Half — some believe the “fear of missing out” on the opportunity to socialize with colleagues in the workplace may make the future office look a lot more like the […]

By David Gambrill | April 21, 2021

4 min read

5 ways brokers are playing in the online distribution space

Small and medium-sized brokerages are increasingly getting into the digital game, while larger brokerages are acquiring or partnering with insurtech-focused companies, according to an industry observer. “At Smythe Advisory, we are increasingly seeing innovative use of technology that is either self-developed or provided by third-party platforms, amongst small to medium-sized brokerages,” the British Columbia-based P&C […]

By Jason Contant | April 21, 2021

4 min read

Bank of Canada keeps rate on hold, sees brighter economic outlook

OTTAWA – The Bank of Canada is keeping its key interest rate target on hold as it raises its outlook for economic growth this year. The key rate remains at 0.25 per cent where it has held steady for more than a year. The decision came as the Bank of Canada raised its prediction for […]

By Jason Contant | April 21, 2021

3 min read

The limits of data collection: Making a case for pounding the pavement

To provide an excellent customer experience for your clients, data can only take you so far, the digital director of a brokerage said recently during the CIP Society Symposium’s virtual conference. Sometimes brokers simply have to hit the pavement to find out directly what their clients want. “Data might not give you the whole picture,” […]

By Jason Contant | April 20, 2021

3 min read