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Barry F. Lorenzetti, President, CEO, BFL Canada COVID-19 has been a massive disruptor in every aspect of our lives and we continue to work through and endure a very tough insurance market. Tech is king, with brokers moving towards a work-from-home protocol for certain categories of employees. Going forward, brokers who do not embrace available […]
By Adam Malik | December 22, 2020
2 min read
Steve Phillips, Chief Operating Officer, Sovereign General Insurance When it comes to the global pandemic, widespread sentiment is that the commercial insurance industry will not fully return to the pre-COVID environment. All businesses have been changed to some extent and to dramatically different degrees. As an industry, we need to support our clients whose businesses have […]
By David Gambrill | December 22, 2020
Valérie Lavoie, President, Chief Operating Officer, Desjardins General Insurance Group The COVID-19 pandemic will drive big changes in Canada’s P&C insurance industry. At Desjardins, it’s accelerating our digital transformation as clients increasingly embrace our expanding online and mobile services for sales, policy changes and other services, and claims reporting and tracking. In recent months, the percentage […]
VANCOUVER – BC Hydro crews worked through the night to restore power to thousands of customers in southern British Columbia following a wicked snow and wind storm that arrived on the first day of winter. Hydro was reporting as many as 90,000 customers were in the dark at the peak of the storm but crews […]
By Jason Contant | December 22, 2020
Stéphane Lespérance, President, Commercial Risk and Health Solutions in Canada, Aon In 2019, and the early part of 2020, we talked about a market under correction with increased underwriting discipline by insurers. This year, we added to the mix a global pandemic, claims uncertainty around COVID-19, and the global economy’s uncertainty. It makes it a […]
By Adam Malik | December 21, 2020
Warren Griffiths, President, FCA Insurance Brokers When FCA this year celebrated 100 years of operations, and the beginning of a new chapter for our business journey, we also prepared for market hardening. Like everyone else, we have been surprised by the added complexity of the COVID-19 pandemic to a year that we had already forecast […]
Carol Jardine, President, Canadian P&C Operations, Wawanesa Mutual Insurance Company 2020 has ushered in a new reality. Everyone has had to react quickly, creating new norms, and with technology now more integral to our work and personal interactions than ever before. The strategic transformation of Wawanesa’s legacy systems, completed this year, has allowed everyone who counts […]
By David Gambrill | December 21, 2020
Louis Gagnon, President, Intact (Canada) Intact was founded on our values, a clear purpose, and a belief that insurance is about people, not things. That purpose is to be here to help society prosper in good times and be resilient in bad times. The pandemic has presented challenging times for people, businesses and communities. At the […]
VANCOUVER – Parts of British Columbia could see massive losses if the province doesn’t start planning for flooding as ocean waters rise and storms surge due to climate change, says a researcher at the University of B.C. in Vancouver. B.C. lacks a much-needed overarching authority to oversee coastal flood management and ecosystem conservation, said Kees […]
By Jason Contant | December 21, 2020
4 min read
Shawn DeSantis, President, CEO, Navacord Corp. The pandemic has reshaped our industry — and is still reshaping it — with rapid change and innovation. Going forward, brokers will need to adopt and adapt to these changes across our expertise, people, and technology. No longer is a generalist broker with limited markets the right choice. The […]
By Adam Malik | December 18, 2020
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