Industry

Why invest in the health and wellness of my team?

This past year has tested everyone’s resilience, positivity, patience and productivity. Most have had to work differently – at home, balancing the kids, home cooking and virtual meetings. It is understandable that some people’s overall wellness may have suffered. Gyms are closed and we no longer have the walk across the office to get that […]

May 4, 2021

4 min read

How to prevent a minor loss from turning into a huge claim

Although American inventor and Founding Father Benjamin Franklin was not referring to insurance when he penned the famous words “time is money,” today’s risk managers should take the expression to heart if they wish to reduce their companies’ claims costs. The more time it takes to resolve a claim, the more expensive the claim will […]

By Adam Malik | May 3, 2021

3 min read

Auto insurer hit with $8K cost award for not replying to insured’s correspondence

Ontario’s Licence Appeal Tribunal (LAT) has ordered a cost award of $8,598.95 against Security National Insurance Company for failing to confirm receipt of an auto accident victim’s disability certificate and then not replying to her follow-up correspondence for more than a year. “The [auto insurance] applicant is a vulnerable individual because she was injured in […]

By David Gambrill | May 3, 2021

4 min read

Fairfax takes a stand against using COVID as a reason to fire staff

The parent company of Northbridge Insurance took a stand against cutting staff due to the pandemic. “One of the things we did last year is we said [to the president of each Fairfax-owned insurer], ‘You cannot use COVID-19 as a reason to reduce staff, to fire people.’ These are our loyal employees. They have been […]

By Greg Meckbach | May 3, 2021

2 min read