Industry
A former Alberta broker has been ordered to pay a civil penalty of $5,000 for omitting and/or withholding client information on insurance application forms to get a better deal for her clients. The Alberta Insurance Council had already revoked Heather Martinson’s general level 2 broker certificate on Oct. 4, 2019 — one day after the […]
By David Gambrill | March 15, 2021
2 min read
During the pandemic, in the absence of being able to meet job candidates face-to-face during the hiring phase, it’s best to arrange multiple meetings to get a better sense of what your new recruits are like, and whether they are a good fit for your office culture, a brokerage human resources leader suggests. Despite the […]
By Adam Malik | March 15, 2021
3 min read
DEARBORN, Mich. – Ford Motor Co. has issued two safety recalls involving more than 2.6 million vehicles in North America, including nearly 275,000 in Canada, mainly over airbag problems. One recall involves Takata driver-side front airbags for 2006-12 Ford Fusion, 2007-10 Ford Edge, 2007-11 Ford Ranger, 2006-11 Mercury Milan, 2006-12 Lincoln Zephyr/MKZ and 2007-10 Lincoln […]
By Jason Contant | March 15, 2021
1 min read
Despite a big increase in road injuries and fatalities following the switch to Daylight Savings Time (DST), 40% of Canadians are unaware of the risks on the road the day after DST begins, according to a new survey commissioned by RSA Canada and Gallagher in Canada. The Canadian Centre for Occupational Health and Safety reports […]
By Jason Contant | March 12, 2021
Although the claims adjusting profession has undergone a lot of change over the last decade, last year was unlike any other, CRU Group executive vice president Skip McHardy said during a recent web conference. In particular, COVID-19 highlighted the need to review the process for accommodating additional adjusters when a catastrophe strikes, and it focused […]
By Adam Malik | March 12, 2021
Debbie Thompson, Manager, Risk and Insurance, Ontario Ministry of Government and Consumer Services Canada’s P&C insurance industry is making good progress on increasing female representation of women in the C-suite, but more needs to be done to mentor future women as leaders, a former brokers’ association president suggests. “We have to try to get rid […]
By Greg Meckbach | March 12, 2021
Heena Patel, Senior Vice President, Chief Auditor, RSA Canada Advertising to more potential job candidates and raising awareness among managers about unconscious bias are among the measures the property and casualty insurance industry can take to help women advance into the C suite, says Heena Patel, senior vice president and chief auditor at RSA Canada. […]
Patti Kernaghan, President, CEO, Kernaghan Adjusters Patti Kernaghan was working in the banking industry and felt pretty settled in her career before her career path veered towards the insurance industry. “My father took me out for lunch, which was not common, and asked if I’d join him,” recalled Kernaghan, president and CEO of Vancouver-based Kernaghan […]
Lorri Frederick, President, ClaimsPro Claims has been a very “old-school” and traditional sector of the insurance industry, and for the longest time was very slow to change from the standpoints of technology, process, and diversity, said Lorri Frederick, president of independent adjusting firm ClaimsPro. But that’s changing. “The good news is that over the last […]
Data show that most directors are interested in diversity — at least in theory — on their boards, but that doesn’t always translate into real change. A new blog written by the leader and a principal of PwC’s Governance Insights Center highlighted four of the most commonly cited reasons for why boards lacked diversity: Low […]
By Jason Contant | March 11, 2021
4 min read
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