Industry

Silvy Wright appointed head of IBC’s board of directors

Northbridge Financial President and CEO Silvy Wright has been elected to lead the Insurance Bureau of Canada’s board of directors, effectively immediately. IBC is in a unique position, Wright noted in a statement, as the industry faces an “unprecedented pace” of change with new challenges ahead. “These challenges span from…advancing the country’s preparedness for severe […]

By Adam Malik | June 25, 2019

2 min read

How much of your salary would you give up for more meaningful work?

How much would you give up in annual pay for more meaningful work at your brokerage? A recent study of 1,500 Canadian office workers found that almost half of them would give up nearly $9,000 in an annual pay raise for work that is more meaningful and less mundane. “That’s a bold statement,” said Marc […]

By Jason Contant | June 24, 2019

3 min read

Leverage tech and deliver seamless CX

Fast, simple and personalized. Those are the demands being placed on Canadian carriers as they strive to meet customer expectations in a digital experience-driven world. It’s no longer enough to set your yardstick by how well (or badly) the competition is doing – but how consumers’ expectations of their transactional worlds are set in general. […]

By Jason Contant | June 20, 2019

5 min read

Where Canada’s largest mutual is putting its new Winnipeg headquarters

Four years from now, all of Wawanesa Mutual Insurance Company’s Winnipeg workers should be in a new office building. Wawanesa announced June 13 it will have a new North American headquarters at the southwest corner of Carlton Street and Graham Avenue, near Bell MTS place. Canada’s largest mutual property and casualty carrier, Wawanesa was founded […]

By Greg Meckbach | June 19, 2019

2 min read