News

April storms strike US$700 million loss

U.S. property and casualty insurers are likely looking at a US$700 million price tag as a result of tornado and storm activity that blitzed 17 states during the week of April 27 to May 3 of this year, according to the Insurance Services Office (ISO). In total, approximately 218,000 claims from businesses and homeowners were […]

May 31, 2002

1 min read

Fairfax/Odyssey earnings up for 1-Q 2002

Toronto-based Fairfax Financial Holdings (TSE: FFH) moved into recovery for the first quarter of this year. After a $346 million net loss for the 2001 financial year, the financial services company posted before tax earnings of $29 million for the first quarter of 2002. This reflects nearly a three-fold gain on the $11.3 million in […]

May 31, 2002

2 min read

Putting “Character” in “Banking”

There is a new "guy" in town. This is the message that Scott Tannas, CEO of broker consolidator Hi-Alta Capital Inc. - which is headquartered in the small town of High River, Alberta - sent out to the banking community at the company's recently held annual general meeting. At the AGM, Tannas revealed plans already well in the works that will see the first new federally chartered bank emerge on the Canadian landscape in what has been many years. Through the new bank legislation passed by Ottawa last year - which paved the way for smaller competitors to enter the domestic banking arena - Tannas intends to take on the banks at their own game. His strategy focuses on "community banking", which he believes the big five banks have neglected in their rush to economize through automated, centralized services.

May 31, 2002

7 min read

Customer Retention and Claims Technology

As insurance consumers we are inundated with offers and incentives to buy insurance or to switch companies. Most of us stay right where we are until we are given an incentive to leave, which all too often comes in the form of a badly handled claim. While a bad claim experience is not the only […]

May 31, 2002

3 min read