Risk

Revealing Credit Scores

Opinions vary widely about how much information insurers should be disclosing to consumers related to the use of credit scoring.

August 31, 2011

6 min read

It’s Not in the Textbook

Sixty years ago, my grandfather discussed the role of an adjuster's personality in his or her professional success. His observations still hold true today.

August 31, 2011

6 min read

The Era of Active Communication

Ontario's auto reforms highlight the importance of documenting all communications with consumers - even if those communications prove to be entirely one-sided.

August 31, 2011

7 min read

Re-calibrating Risk Management

Robert McDowell, Financial Insitutions and Services Group, Fasken Martineau DuMoulin LLP; and Koker Christensen, Financial Institutions and Services Group, Fasken Martineau DuMoulin LLP The financial crisis revealed many financial institutions around the world did not fully appreciate the risks to which they were exposed. The Senior Supervisors Group, which includes the Office of the Superintendent […]

August 31, 2011

6 min read