Risk

Atlantic Auto Reform: A Farce?

A year after "The Atlantic Canada Insurance Harmonization Task Force" released its report, it remains unclear to whether it was actually read, never mind understood, by some of the provincial premiers. Today, notwithstanding the clarity of the report, the environment in some of the Atlantic provinces remains overly-politicized and hostile, with draconian and ill-conceived government edicts that were likely figured out over a take-out pizza. As Premier Williams would say: "It's a farce."

September 30, 2004

6 min read

Seeking Shelter

Hurricanes in focus

September 30, 2004

5 min read

Managing Customer Relations

Insurance is about relationships - or so we are told. Customer relationship management (CRM) has become a catch-phrase in service-intensive industries like insurance. But, how much effort do brokers really put into the reason they are in business in the first place: the customer?

September 30, 2004

5 min read

Going, Going . . .GONE!

North Americans live for their vehicles. It is therefore difficult to imagine functioning without our precious cars and sport utility vehicles (SUVs). Our "four wheel culture" has, however, created a growing social problem - auto theft. Can auto theft prevention keep up with the increasing sophistication of car thieves?

September 30, 2004

5 min read