IBAO Webinar: Note Taking to Protect Your E&O

By Samantha Chang | November 28, 2024 | Last updated on January 29, 2025
1 min read

Through real-world examples, you’ll gain valuable insights into the best practices for crafting notes that stand up to scrutiny and support your decision-making processes.

Objectives:
By the end of this session, participants will be able to:

  • Identify the key elements that should be documented in client interactions
  • Understand how proper note-taking helps mitigate E&O risks
  • Describe the best practices for phrasing and structuring notes
  • Recognize when and how notes may be used as evidence
  • Implement strategies to improve accuracy and completeness in documentation

Recommended for all brokers.

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Event Details:

Start Date: 02/04/2025

End Date: 02/04/2025