Events

IBAO CAIB 3 Immersion

CAIB 3 - Commercial Insurance Liability 16 Technical Hours Exposure identification and the Canadian legal system as it relates to general liability – commercial auto, marine, aviation, surety and risk management. Immersion A 4-day instructor-led course including hands-on exercises, group discussion and practical applications of content. This condensed format makes...

Ottawa Valley Adjuster’s Association – Claims Summit – Anatomy of a Claim

OVAA Claims Summit – Anatomy of a Claim Date : May 1, 2025 Time: 8:30 am to 5:00 pm Location : Sala San Marco Description :  The Claims Summit will walk insurance professionals through the anatomy of a claim including all aspects of a claim including property, accident benefit, subrogation and bodily injury...

Ottawa Valley Adjuster’s Association – Claims Summit – Anatomy of a Claim

OVAA Claims Summit – Anatomy of a Claim Date : May 1, 2025 Time: 8:30 am to 5:00 pm Location : Sala San Marco Description :  The Claims Summit will walk insurance professionals through the anatomy of a claim including all aspects of a claim including property, accident benefit, subrogation and bodily injury...

IBAO Webinar: Introduction to Surety Bonds

Surety is an essential yet often misunderstood aspect of the insurance world. In this interactive session, we’ll start with the fundamentals—how surety works, the roles of each party involved in a bond, and the application of indemnity. Then, we’ll dive deeper into the world of Surety to explore both Construction...

IBAO CAIB 4 Immersion

CAIB 4 - Brokerage Management 20 Management Hours Human resources, culture, technology, operating systems, the relationship with insurance companies, financial management and monitoring effectiveness. Immersion A 4-day instructor-led course including hands-on exercises, group discussion and practical applications of content. This condensed format makes it possible to complete the designation within...

IBAO Webinar: Essential Customer Service

Great customer service is the cornerstone of building strong, lasting client relationships. But what sets exceptional service apart from the rest? In this engaging session, we’ll explore four key customer service skills that can transform an ordinary interaction into an extraordinary one. Packed with practical tips, insightful examples, and useful...

IBAO Webinar: Introduction to Abuse Liability

Sometimes explaining how Abuse coverage works for our customers can be challenging. Intact Public Entities specializes in Abuse insurance coverage and in this webinar, they’ll share their expertise with you. This webinar will give Insurance Brokers an introduction to and a better understanding of: The Types of Abuse Which of...

IBAO Webinar: Business Interruption: The Basics and Beyond

Business Interruption insurance is a vital component of protecting any business from unexpected disruptions. In this comprehensive course, we’ll cover why Business Interruption coverage is critical, dive into key terminology, and explain concepts like co-insurance, payroll considerations, exclusions, and endorsements. In this webinar you’ll learn the seven steps to accurately...

IBAO Webinar: Bolster Your Negotiation Skills

Continuing your professional development and mastering negotiation skills are essential for thriving in today’s competitive environment. This webinar is designed for industry professionals looking to enhance their careers while learning to negotiate more effectively. By the end of this session, you will understand and be able to apply 10 key...

IBAO Webinar: Introduction to Commercial General Liability

Understanding Commercial General Liability (CGL) coverage is fundamental for managing risks in a wide range of business operations. This introductory course covers the core aspects of CGL, including the key exposures, breakdown of Section 1 (coverages), and an in-depth look at Sections 2, 3, and 4. Participants will also explore...