Providence Mutual Rolls Out New Agent Portal

November 30, 2010: iter8 Inc., an insurance solutions software developer, is pleased to announce that Providence Mutual Fire Insurance Company (Providence Mutual) has completed the first phase in their new agent portal. 

The first phase in the new portal implementation represents a major first step in Providence Mutual’s goal to deliver superior technology and services to support their independent agent channel. This phase will provide the following capabilities:

·        Home and Auto programs across 7 states

·        New Business Quoting and Submissions

·        Straight-through processing for New Business and Referral processing for exceptions

·        Integration to Claims history and conviction databases, property value estimating, credit services and geo-coding distance to coast information

The iter8 agent portal products collabor8 and communic8 are used to develop the portal and ensure it is fully connected to agents and comparative raters. A rich rules engine that can be configured by business users, an easy-to-use, intuitive user interface, extensive functionality and the combination of an agent and underwriter desktop deliver a market leading solution to Providence Mutual.

Ty Cottam, Providence Mutual CFO and Executive sponsor of the project said, “We rely heavily on our agent partners to meet our customer service, growth and retention objectives. It was critical for us to complete the implementation of a modern, industry leading portal, so that we can smoothly and completely integrate with our distribution partners. I am extremely excited that we are able to roll-out this first phase, and focus our efforts on the next phase of the project.”

The next phase which is to commence immediately will see the integration of comparative raters.  Additional deliverables will included the integration to Agency Management Systems through bridge solutions from Transformation Station and Transact NOW, new business quoting & submissions for business owners policies and the addition of home & auto policy inquiry and endorsement capabilities.  

Glen Piller, President of iter8 commented, “iter8 is extremely pleased to be working with Providence Mutual on this project. This first phase of work represents a major implementation of new functionality. The executive leadership, professionalism and commitment of the Providence Mutual implementation team have made it work smoothly and effectively.”

About Providence Mutual

 The Providence Mutual Group provides personal and commercial insurance protection, written exclusively through more than 300 professional independent agents, to more than 60,000 policyholders. Based in Warwick, RI, The Providence Mutual Fire Insurance Company currently employs approximately 75 individuals, all of whom are committed to providing consistent, excellent service to agents and policyholders.

About iter8

iter8 Inc. is a software solutions provider to the Property and Casualty Insurance Industry, its products designed to increase profitability by solving problems – centered on Agent Portals, Agent Connectivity and Underwriting Operating Excellence – through smart innovation and proven expertise in both the insurance business and in technology, implementation, and service.

A dynamic, creative company, iter8 has a track record of successfully streamlining insurance processes, improving time-to-market, and saving companies money.

For more information, please visit http://www.iter8.com/  or contact:

 David Gallagher, Vice President, iter8

dgallagher@iter8.com or (416) 364 6306 x490

Ty Cottam, Executive Vice President, CFO, Providence Mutual Fire Insurance Company

tcottam@providencemutual.com or (401) 827-1800