The Digital Edition of Claims Canada magazine’s December/January 2016 issue

By Canadian Underwriter | December 22, 2015 | Last updated on September 9, 2024
1 min read
December / January 2016
December / January 2016

Claims Canada magazine’s December/January 2016 issue Digital Edition

Cover Story – The Measure of Adjusting’

 Insurance company claims departments are using a wide range of metrics to measure adjusting efficiency, such as shelf life, cycle time and service indexes. Independent adjusters are accustomed to being accountable for their work, time and professional expertise through ongoing measurements. But are these key performance indicators relevant to all aspects of the claims handling process? Are the metrics truly effective at improving claim resolution? And how can adjusters and claims managers agree on the measurements that matter most?

Digital Edition below ↓

Archived Digital Editions: http://bit.ly/CCarchives

Canadian Underwriter