Ask the Experts Tesxt Intact View all → → Ask the Experts Sponsored How to get better commercial insurance options for your mid-market customers Every broker who works in commercial lines knows the mid-market is a special place, full of complex risks, evolving businesses and premiums that defy algorithms. Mid-market customers are savvy and price conscious. They’re willing to invest both in the price of their insurance and in risk mitigation measures so long as they feel they’re getting […] September 30, 2024 5 min read Sponsored by More content from Intact Intact Mitigating Risk: The Imperative of Equipment Breakdown Insurance In business, uncertainty is the only constant. From technical advancements to unforeseen accidents and breakdowns, the landscape presents many risks. In such a volatile environment, the significance of robust risk control procedures, particularly in the realm of equipment breakdown insurance cannot be overstated. Equipment breakdown insurance is a unique product that fills the gap of […] September 9, 2024 2 min read Intact A step ahead – why businesses should invest in the indispensable Errors and Omissions coverage Within today’s competitive and challenging economic landscape, Error and Omissions (E&O) insurance has emerged as a crucial safeguard for professionals across various industries. This specialized insurance coverage, also known as Professional Liability insurance, protects owners and employees against legal liability for claims of negligence or failure to perform their assigned duties adequately. The professional services […] August 14, 2024 2 min read Intact How to have rate conversations with customers Every broker has fielded this phone call: “I’ve just gotten my insurance renewal. The price is way higher than last year! Get me a better price!” As the cost-of-living crisis continues to impact Canadians, it’s imperative that customers feel they are paying the “right” price for their insurance. And they need to trust that their […] June 17, 2024 4 min read News How to talk about insurance so that customers listen – and understand what you’re selling Let’s be honest: shopping for insurance doesn’t top anybody’s bucket list. It’s not fun. It can feel overwhelming. The consequences of a poor insurance buying experience are terrible for everyone: when a person doesn’t know what they bought, never mind why, they are not a satisfied customer – and unlikely to be a repeat customer. […] June 3, 2024 4 min read Intact How can I best support customers through the claims process during a CAT? With frequent extreme weather events now an expected part of our lives, we’re prepared for 2024 to be another CAT-heavy year. As we mobilize our claims teams, we must also recognize that customers, no matter how many risk mitigation actions they may implement beforehand, are never truly prepared for the stress extreme weather losses bring. […] May 16, 2024 4 min read CAA View all → → CAA Safeguarding Trust: Data Privacy Strategies for Your Brokerage Imagine firing up your computer on a Monday morning with the usual hustle and bustle of various requests to attend to. An urgent client request for a policy change comes in but, in a rush, you decide to send this information as quick as possible and off goes the client information via an unsecured email. […] March 4, 2024 2 min read More content from CAA CAA CAA Insurance is levelling the playing field. At CAA Insurance, we’re committed to making things better. That means championing fairness in everything we do, and delivering unexpected value. There are countless examples of how we deliver this unexpected value for customers and for CAA Insurance brokers. One of those ways is when a customer buys one of our products, they can get […] May 15, 2023 2 min read CAA Why should we be social on social media? Having a social media strategy is a proven approach that supports numerous business objectives such as growth, engagement, brand loyalty, SEO, and more. And with 25.35 million users in Canada, it makes sense that people’s buying decisions can be strongly influenced through social media. Are you, as a broker, taking advantage of its full marketing […] May 17, 2021 4 min read Partner Content Usage Based Insurance – What’s in it for Brokers? A fundamental need for today’s insurance consumer is flexibility. As witnessed over the past year, consumers want choice when it comes to their auto insurance, and the ability to take control of their costs. Usage based insurance (UBI), otherwise known as insurance telematics, is a clear solution for consumers. So why aren’t more adopting the […] May 9, 2021 4 min read Partner Content Why invest in the health and wellness of my team? This past year has tested everyone’s resilience, positivity, patience and productivity. Most have had to work differently – at home, balancing the kids, home cooking and virtual meetings. It is understandable that some people’s overall wellness may have suffered. Gyms are closed and we no longer have the walk across the office to get that […] May 4, 2021 4 min read CAA How to keep your client and their vehicle safe The numbers are staggering. A vehicle is stolen from a driveway or parking lot, on average, every five minutes across Canada, leaving unsuspecting victims to pick up the pieces after their second-most-valuable possession has disappeared. According to industry estimates, the cost of vehicle theft in 2023 was $1.5 billion, while the impact in Ontario alone […] January 1, 1970 1 min read Swiss Re Corp View all → → News How can technology help businesses strategically strengthen their resilience? There’s no understating how much has changed over the last five years. The world has experienced a series of extraordinary shocks, including the COVID-19 pandemic, the highest global inflation rates since 1981, the largest war in Europe since 1945, and increasingly volatile climatic events. Indeed, the world has changed, and risk is elevated. These risks […] December 13, 2023 3 min read More content from Swiss Re Corp Swiss Re Corp How do I help my clients leverage digital tools to manage their climate risk? For a decade or more, the business case for companies to effectively manage their exposures to the myriad risks that accompany a warming planet has been growing increasingly clear. Leveraging digital tools to better understand climate risk and its interplay with other risk factors can boost our ability to manage today’s threats — and get […] November 27, 2023 5 min read Swiss Re Corp How can parametric solutions help your company prepare for the unexpected? Although relatively infrequent, British Columbia (BC) is not immune to earthquakes. The last major earthquake to strike BC was centuries ago, understandably justifying why they are rarely front of mind for corporates and public entities. As a result, we see low penetration of traditional earthquake insurance and meaningful retained earthquake exposure. However, when an earthquake […] November 20, 2023 2 min read HDI View all → → HDI How do I guide my clients through an international claim? Post-pandemic, more of your local clients are doing business globally. And they rely on you for peace of mind — not only for expert advice on their increasingly complex corporate exposures and the right international insurance program to protect their business, but also for guidance when they need to make an international claim. “Companies today […] By Olivia Love | October 16, 2023 4 min read More content from HDI HDI How do I offer my local clients expert global insurance advice? It’s a new era for international insurance coverage: more companies are doing business globally post-pandemic — and with it, their corporate exposures are increasingly complex. “That’s why more clients than ever are turning to brokers to bring them peace of mind with expert, credible advice and comprehensive global insurance protection,” says Klaus Navarrete, Managing Director […] September 25, 2023 4 min read News Why do my clients need global solutions post-pandemic? The world has changed. And with it, your clients’ corporate exposures abroad have become increasingly complex. “Post-pandemic, international activities have become ‘business as usual’ for more and more companies. Today, brokers need to be aware of the challenges, risks, and various regional changes across the world so they can confidently advise their local clients on […] September 11, 2023 3 min read HDI How to help your clients risk manage prolonged supply chain struggles With experts predicting the pandemic-induced global supply chain crisis will continue for at least several months, if not as long as two years, it has become more important than ever to help your clients manage their exposures. “It continues to be a very challenging time for most businesses in Canada, many of whom are still […] April 5, 2022 3 min read Allianz View all → → Allianz What are the Top 4 myths clients believe about travel insurance? Post-pandemic, Canadian travellers have realized how essential travel insurance has become, with almost 90% planning to buy coverage for their next trip, shows data from Allianz Global Assistance — a leading travel insurance provider. Despite this awareness, many clients still get stuck on some misconceptions surrounding travel insurance — presenting brokers with the opportunity to […] June 12, 2023 4 min read More content from Allianz Allianz How does travel insurance add value to your brokerage? Loyalty is trending among consumers. And there’s one sure way for your brokerage to increase loyalty among clients and get them the peace of mind they’re looking for. “Travel insurance is helping drive loyalty with insurance advisors who can help their clients experience worry-free vacations,” explains Roger Marcelo, Vice President of Business Development, Broker Channel, […] May 29, 2023 3 min read Allianz Why is travel insurance the next big opportunity for brokers? It’s a new era for travel insurance. Despite economic uncertainty, Canadians plan to spend over $14 billion on vacations this year, according to new data from Allianz Global Assistance, a leading travel insurance provider. Post-pandemic, travellers have become more risk-aware than ever, and almost 90% say they plan to buy travel insurance for their next […] May 15, 2023 3 min read
