Home Breadcrumb caret Webinars Breadcrumb caret Webinar: The loyalty advantage: How to keep people coming back for more Webinar: The loyalty advantage: How to keep people coming back for more Thursday, October 20, 2022 at 12:00 am ET <span data-mce-type="bookmark" style="display: inline-block; width: 0px; overflow: hidden; line-height: 0;" class="mce_SELRES_start"></span> Canadian Underwriter’s 2024 National Broker Survey demonstrates the importance of loyalty. Of course, it’s always paramount to retain a customers’ business in an era when customers are shopping for a better deal. But also, our annual broker survey shows, keeping employees loyal to your organization is currently the Number 1 challenge facing the broker channel during an international labour shortage. Hear our panellists discuss how to empower the next generation of broker leaders, while at the same time attracting the next generation of insurance customers. Moderated by: David Gambrill, Editor-in-Chief, Canadian Underwriter Panellists: Kelly MacDonald, Chief Commercial Officer, Platform Insurance John McNeil, Associate Dean, Humber College Steve Whitelaw, SVP & General Manager, Applied Systems Canada Group 8 LI logo Group 8 Related Webinars Webinar Webinar: How to stop auto theft ET Auto theft is a national crisis. 2022 marked the first time in history Canada’s insurers paid over $1 billion in claims for stolen vehicles. No one industry can solve this crisis alone: we need a whole-of-society approach. Watch this webinar replay that discusses next steps after the federal government’s National Summit on Combatting Auto […]
Webinar: The loyalty advantage: How to keep people coming back for more Thursday, October 20, 2022 at 12:00 am ET <span data-mce-type="bookmark" style="display: inline-block; width: 0px; overflow: hidden; line-height: 0;" class="mce_SELRES_start"></span> Canadian Underwriter’s 2024 National Broker Survey demonstrates the importance of loyalty. Of course, it’s always paramount to retain a customers’ business in an era when customers are shopping for a better deal. But also, our annual broker survey shows, keeping employees loyal to your organization is currently the Number 1 challenge facing the broker channel during an international labour shortage. Hear our panellists discuss how to empower the next generation of broker leaders, while at the same time attracting the next generation of insurance customers. Moderated by: David Gambrill, Editor-in-Chief, Canadian Underwriter Panellists: Kelly MacDonald, Chief Commercial Officer, Platform Insurance John McNeil, Associate Dean, Humber College Steve Whitelaw, SVP & General Manager, Applied Systems Canada Group 8 LI logo Group 8
