HR
Mathias Sommer has been named head of operations for Zurich Canada. Sommer has been leading the operations team as vice president of operations for Zurich’s Canadian commercial insurance segment since September 2017. He will remain based in Toronto and report to Zurich Canada CEO Saad Mered, with a reporting relationship to Zurich North America chief operations officer Mark Knipfer. In his […]
By David Gambrill | January 31, 2019
1 min read
The feeling that their opinions are heard and often implemented is just one of the reasons brokers report being satisfied with their choice of career. “I truly believe that I am a valued professional advisor,” Ryan McKenna, commercial and personal lines broker at McDougall Insurance and Financial in Kingston, Ont., told Canadian Underwriter. “I gain […]
By Jason Contant | January 31, 2019
2 min read
Are brokers in Canada properly trained to use new technology? “It seems there is an under-investment in the human resources component of new technology,” said Jeff McCann, CEO of Digital MGA Marketplace Ltd., a Vancouver-based company that helps brokers with automation solutions. “A new employee gets a quick orientation through a BMS [broker management system] […]
By Jason Contant | January 17, 2019
The Insurance Brokers Association of Canada (IBAC) is hoping to be able to present a new, revised Canadian Accredited Insurance Broker (CAIB) program to the broker community by this fall. The new content will address 10 broad broker competency areas – including insurance fundamentals, claims support and management, ethics and professionalism, and business development and […]
By Jason Contant | January 10, 2019
3 min read
An insurance cloud platform provider has opened an “innovation hub” in downtown Toronto to “ideate, experiment, test and deploy” new on-demand insurance products. Slice Labs announced Wednesday the opening of the Slice Launch Studio for the company and its partners to test and deploy new products on the Slice Insurance Cloud Services (ICS) platform. Insurers […]
By Jason Contant | December 20, 2018
The way business leaders communicate can shape employees’ attitudes toward sexual harassment, new research has found. “Our research points to a single step that leaders can take to help reduce sexual harassment: communicate to employees that preventing it is a high-priority issue for their companies,” wrote Chloe Hart, Alison Dahl Crossley and Shelley Correll in […]
By Jason Contant | December 17, 2018
What’s the best way of attracting qualified talent to your brokerage? Some brokerages and managing general agencies (MGAs) have cited looking outside the insurance industry or recruiting from local community colleges. McConville Omni Insurance Brokers, a personal and commercial lines brokerage in London, Ont., has found success through things like job fairs at local colleges. […]
By Jason Contant | December 13, 2018
Looking outside the insurance industry appears to be a tried-and-true approach to recruiting talent, executives of managing general agents said Tuesday at the Insurance-Canada.ca’s MGA Technology Symposium in Toronto. “We’ve had success actually looking for people with skills, rather than for people with insurance experience,” said David Cook, president of ENCON. “We often say we […]
By Jason Contant | November 29, 2018
Looking to truly motivate the employees at your brokerage? Don’t focus on financial incentives; try giving them the opportunity to be really good at their jobs, have a say in their work and do work that is meaningful, advises Bruce Rabik, chief operating officer at Alberta-based Rogers Insurance. Rabik is in the unique position of […]
By Jason Contant | November 22, 2018
Four insurers with “highly engaged employees” have been recognized by commercial brokerage Aon for their efforts. Allstate Insurance Company of Canada, Intact Financial Corporation (IFC), The Co-operators and Trisura Guarantee Insurance Company were platinum award recipients of the 2019 Aon Best Employers in Canada Study (Trisura, with less than 400 employees, was among the best […]
By Jason Contant | November 19, 2018
4 min read
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