HR
Brokers are used to responding to clients’ questions about their insurance needs, but are they always able to effectively handle grieving customers? The million-dollar question is how to ensure brokers are building enduring and caring customer relationships, while also protecting the company’s interests, Megan Devine suggested in a blog published earlier this week in Harvard […]
By Jason Contant | September 5, 2018
3 min read
Brokerages looking to better motivate frontline workers should optimize play, purpose and potential, while reducing pressure, a recent experiment suggests. In a blog post for Harvard Business Review, authors Lindsay McGregor and Neel Doshi implemented an experiment to transform the operating model of four stores in a retail organization. To build a genuine sense of […]
By Jason Contant | August 30, 2018
The Insurance Brokers Association of Ontario (IBAO) is anticipating “significant” time and cost savings as the exams for the Canadian Accredited Insurance Brokers (CAIB) program move to a “fully digital experience” in the province by December. “We’ll no longer be shipping boxes back and forth across the province, and booking and paying for writing locations […]
By Jason Contant | August 16, 2018
There is a very large untapped market for selling cyber insurance to small businesses. How can brokers best approach small business owners to offer them cyber coverage? A recent 2018 study of Canadian “smaller businesses” by Scalar Security* found that it costs each employee of a small business an average of more than $12,000 to […]
By David Gambrill | August 13, 2018
While a majority (85%) of Canadian organizations are investing in emerging technologies, few of them are managing the risks associated with technology, such as cybersecurity threats and lack of talent, a recent PwC Canada report has found. The Full Risk in Review report, released in late June, found that 85% of more than 1,500 global […]
By Jason Contant | August 2, 2018
For brokerages considering succession planning, allowing the next generation to “find their own path in the world and then successfully boomerang back into roles in the family business is critical to the future” of the business, according to a new blog published Tuesday in Harvard Business Review. The blog’s authors use the example of “Henry,” who […]
By Jason Contant | July 26, 2018
A new breed of vulnerable and humble leader is bucking the traditional stereotype of the uber-confident, omniscient and fully prepared CEO.
By David Gambrill | July 23, 2018
Specialist Lloyd’s insurer Beazley has appointed Jo-Anne Hawthorne as territory manager for eastern Canada. Reporting to Cheryl Hobbs, Hawthorne will be responsible for developing closer relations with brokers in Ontario, Atlantic Canada, Ottawa and Quebec, with a view to building Beazley’s book of business across its specialist product lines in these provinces. “We have ambitious […]
By Jason Contant | July 4, 2018
1 min read
30 Forensic Engineering’s senior leadership team has acquired the firm, the company formerly known as Giffin Koerth announced Monday. As part of the “evolution and growth strategy of the organization,” founding partner Chris Giffin has agreed to sell his interest in the firm to its management and will be resigning his position as CEO and president, […]
By Jason Contant | June 18, 2018
2 min read
What direction do you see your insurance career taking over the next five years? Are you on a path to the C-suite or other leadership role? Alternatively, do you have a more entrepreneurial vision for either starting a company or joining a startup? Perhaps you see yourself developing a game-changing new product. Or, you may […]
By Baxter Hall | May 29, 2018
We use cookies to make your website experience better. By accepting this notice and continuing to browse our website you confirm you accept our Terms of Use & Privacy Policy.
