HR

HR

Donna Barclay appointed president and COO of The Guarantee

The Guarantee Company of North America announced Tuesday that Donna Barclay has been appointed as president and chief operating officer of The Guarantee Canada and North America Property & Casualty. Barclay has 30 years of property and casualty (P&C) insurance experience, providing senior leadership to casualty insurance teams at major global insurers and reinsurers. The […]

By Jason Contant | March 6, 2018

1 min read

HR

Advice for young women looking to get into the broker channel

Ashley Holmes, a 33-year-old operations manager at Roughley Insurance Brokers in Oshawa, Ont., has three pieces of advice for other women looking to get into the insurance industry: Holmes, the Insurance Brokers Association of Ontario’s 2017 Young Broker of the Year, says existing preconceived notions can be a blow to your confidence, potentially making you […]

By Jason Contant | February 13, 2018

2 min read

HR

A new way for brokerages to assign clients to advisors

An Ontario brokerage has done away with the traditional alphabetized way of assigning clients to brokers. Under the alphabetized approach, sometimes referred to as the “alpha split,” a brokerage divides its clients evenly by the number of account managers it has. Account managers are responsible for the clients whose last names fall within a certain […]

By Jason Contant | February 12, 2018

2 min read

HR

Why your most engaged employees may be planning an exit strategy

Engaged employees are typically considered a feather in the cap of any insurance organization, but a new study suggests that employers could lose one out of every five of their most motivated employees because of burnout. “The many positive outcomes of engagement include greater productivity and quality of work, increased safety, and employee retention,” say […]

By David Gambrill | February 8, 2018

2 min read