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Insurer profitability, broker expertise key drivers of customer satisfaction in large commercial insurers in Canada and U.S.: J.D. Power study

The key variables driving overall commercial insurance customer satisfaction in Canada and the United States are insurer profitability and broker expertise, according to the J.D. Power 2016 Large Commercial Insurance Study. The survey, which provides an “independent and objective” measure of overall satisfaction among large commercial insurance risk professionals in Canada and the U.S., was […]

By Canadian Underwriter | December 5, 2016

3 min read

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Ontario launches consultations to cut red tape in financial services sector

The province of Ontario is launching consultations until the end of January 2017, asking businesses and the public to help identify and improve regulations that are “unclear, outdated, redundant or unnecessarily costly” for the financial services sector. Feedback can be provided online at ontario.ca/RedTapeChallenge, a crowd-sourced platform that gives businesses and the public the chance […]

By Canadian Underwriter | December 1, 2016

2 min read

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In Good Company

Mark Day, recipient of the Donald M. Stuart Award, sees risk professionals increasingly becoming part of conversations early on.

December 1, 2016

6 min read

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Insurers that carry out a significant acquisition outperform their peers, with the strongest outperformance in North America: study

Insurance firms that carry out a significant acquisition outperform their peers, with the strongest outperformance seen in North America, followed by Europe and Asia-Pacific, according to a new study. Based on analysis from Willis Towers Watson (WTW) and the University of London’s Cass Business School in the United Kingdom, the Insurance M&A Success Tracker explores […]

By Canadian Underwriter | December 1, 2016

3 min read