Legal / Regulation
Carol Jardine, President, Canadian P&C Operations, The Wawanesa Mutual Insurance Company One of the most important issues facing the industry is the Canadian consumer’s pocketbook. Canadian families have never been more in debt and GDP and wage growth aren’t helping. Many families live one paycheque to the next. These dynamics are linked to the challenges […]
December 30, 2019
2 min read
Tech
Louis Gagnon, President, Canadian Operations, Intact Financial Corporation I see two very important issues for insurance in 2020 — climate change and our ability to adapt; and cyber risk and the increasing need for protection. These challenges create an environment in which brokers and insurers can help customers become more resilient in the face of […]
Operations
Rowan Saunders, President, CEO, Economical Insurance Insurers across Canada are exploring new ways to embrace digital and improve customer experience in the middle of a hard market. This necessary transformation is the most important issue we face. Within the context of an accelerated pace of change, Economical is focused on building an industry-leading and highly […]
December 27, 2019
Martin Thompson, President, CEO, RSA Canada Disciplined underwriting is the anchor that the P&C industry needs right now. The insurance industry is currently experiencing some pain. Investment returns have been following a general downtrend over the last two decades, from a high of 10.4% in 1997, down to 7.3% in 1999 and a dismal 2% […]
Online insurer Sonnet Insurance has launched a group insurance offering, already signing on Deloitte to offer a group home and auto discount to its employees across Canada in the near future. “As Sonnet considered various approaches to scaling a profitable insurance business, we looked at group insurance to see if we could enter the space,” […]
By Jason Contant | December 26, 2019
3 min read
The risk landscape for Canadian businesses continues to evolve rapidly, but that doesn’t mean companies have to be caught unprepared. These evolving risks include everything from technology and cybersecurity to shifting regulatory considerations, reputational risk, employee liability, data and privacy protection and environmental considerations, Phil Baker, head of specialist insurer Beazley Canada, told Canadian Underwriter […]
By Jason Contant | December 20, 2019
HR
We’ve all seen those “best companies to work for” lists (and perhaps even longingly wished we worked for one of them). What does it take to be one of those companies? While there is no one formula that can capture the idiosyncrasies of these companies and the telling ways they motive employees, there are some […]
By Jason Contant | December 19, 2019
4 min read
If there’s one area in which insurance professionals have room to grow, it’s in communicating. Whether it’s between brokers, with associations, to customers or with other industry partners, communication is something top of mind for recent winners of the CIP Society’s National Leadership Award. Especially being a hard market, it’s crucial to be communicating with […]
By Adam Malik | December 19, 2019
It’s the annual challenge – what gift do you buy your clients and colleagues? Between taste, price, relationship, it’s tough to figure out. And there are many gift-giving opportunities when it comes to the insurance industry, between colleagues, industry partners, vendors and clients. “We know that this is the time of the year that people […]
By Adam Malik | December 18, 2019
Insurtech is beginning to bring policyholders inside the “black box” of insurance to understand how their decisions are influencing their own costs, said a new report on the macro themes redefining the industry. Insurtech has increased access to real-time data and improved transparency in tailored pricing. Taken together, this has begun to positively inform and […]
By Jason Contant | December 18, 2019
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