HR
If you are a broker producer, principal or customer service representative – or in any other sales job for that matter – you have likely have a sales target to meet. But instead of just dialing up the pressure on sales to hit the numbers, leaders can maximize performance by focusing on three main areas: […]
By Jason Contant | November 27, 2019
3 min read
Operations
Don’t expect the pressure on prices to ease any time soon, brokers learned Monday at the Top Broker Summit in Toronto. “Unfortunately for customers I think it’s got a long run,” Carol Jardine, president of Canadian property and casualty Operations at Wawanesa Mutual Insurance Company, said Monday of the hard market. Many large insurers this […]
By Greg Meckbach | November 27, 2019
A comparison site wants to partner with brokers in Canada who are looking to generate leads, but the idea sparked a debate at a panel discussion at Canadian Underwriter‘s Top Broker Summit conference Monday. LowestRates.ca CEO Justin Thouin was making the case that aggregators may not necessarily be competing with Canadian brokers, but actually helping […]
4 min read
Whether it’s providing clients with information or adding clarity to their situation, brokers can’t afford to let their communication slip, according to one broker expert. “Communication is key. It’s not a one-way street. It’s a matter of listening,” said Paul Croft, who was recently named a CIP Society’s National Leadership Award winner. “I think we […]
By Adam Malik | November 25, 2019
2 min read
Finding it difficult to convince prospective clients that something really bad might happen to them? What you are up against is the normal brain function for four-tenths of the general population and the fact that people still smoke is one clue, a speaker suggested Monday at the Top Broker Summit. Keynote speaker Tali Sharot showed […]
By Greg Meckbach | November 25, 2019
Tech
HEADINGLEY, Man. – An Indigenous child welfare authority in Manitoba has called in the RCMP after being hit by a cyberattack that’s corrupted its computer files and potentially compromised the privacy of its clients. Southern First Nations Network of Care spokesman Jim Compton said the organization’s IT department has been trying to restore service since […]
By Jason Contant | November 25, 2019
With the growing need from Canadian businesses for cross-border expertise, clients are often looking for a complete solution to cover all their employees, Hub International told Canadian Underwriter recently. “What we are hearing from our clients that have employees in the U.S. is that they want a holistic approach for their benefits cross border and […]
By Jason Contant | November 22, 2019
As an increasing number of your clients come from cohorts younger than Generation X, the availability of non-traditional insurance products is going to increase, an insurtech industry watcher suggests. “I think we are increasingly going to see the development of some new innovative products – whether you call them on demand or you call them […]
By Greg Meckbach | November 19, 2019
The Centre for Study of Insurance Operations’ (CSIO) commercial lines working group has finalized a standard set of questions required for underwriting small contractor new business submissions. “This is a significant step in implementing commercial lines data standards in the broker channel because it allows for frictionless data exchange between insurer and broker systems,” CSIO […]
By Jason Contant | November 19, 2019
When trying to implement an IFRS 17 solution in your insurance company, should you start fresh with a new solution, integrate into your existing systems, enlist the aid of a third-party provider or some or all of the above? The risks for your company will vary depending on the path you choose. Insurers will need […]
By Jason Contant | November 18, 2019
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