Operations
Responsible use of artificial intelligence will change the role of broker client services representatives (CSRs), rather than replace them.
By David Gambrill | April 13, 2023
3 min read
M&A activity this month has seen two major Canadian brokerages, one U.S. based brokerage, expanding their practices nationally and in Canada.
By Alyssa DiSabatino | April 13, 2023
Tech
The Northwest Territories government says it spent $716,00 to address a cyberattack in November, which was contained and remediated.
By Jason Contant | April 13, 2023
1 min read
Quotes for UBI increased 54.64% month-over-month in January, and 36.80% month-over-month in February, according to RatesDotCa.
By Jason Contant | April 11, 2023
2 min read
HR
Insurance brokers want to build more diverse workplaces but a difficulty recruiting new talent to the business is making that harder
By Phil | April 6, 2023
McDougall Insurance has merged with Rayburn Insurance Brokers Ltd., a fourth-generation family-owned business located in Tweed, Ont.
By Jason Contant | April 5, 2023
It can be hard to just come out and ask a client for the sale but it can be the best way to close a deal and, after all, they need insurance.
By Phil | April 5, 2023
Intact CEO says hard market is still ongoing, but signs point to a possible market cycle change, during a fireside chat.
By Alyssa DiSabatino | April 4, 2023
4 min read
Your cyber clients likely don’t know the answer to basic questions such as what is being done on a particular server.
By Jason Contant | April 4, 2023
A new survey on how insurance brokerages fare on diversity, equity and inclusion shows larger, urban firms have better track records
By Phil | April 3, 2023
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