Total number of Canadians impacted by cyberattack passes 19,000: Equifax Canada

By Jason Contant | November 30, 2017 | Last updated on October 30, 2024
2 min read
Networking cables and circuit boards are shown in Toronto on Wednesday, November 8, 2017. Data theft from high-profile hacks against companies like Uber and Equifax can cost consumers thousands of dollars but resource companies worry about millions in damage, along with potential injuries and death, if their technology is compromised. THE CANADIAN PRESS/Nathan Denette

TORONTO – Equifax Canada has revised the number of Canadians caught up in a massive data breach earlier this year, saying an investigation has found that more than 19,000 were affected.

Networking cables and circuit boards are shown in Toronto on Wednesday, November 8, 2017. Data theft from high-profile hacks against companies like Uber and Equifax can cost consumers thousands of dollars but resource companies worry about millions in damage, along with potential injuries and death, if their technology is compromised. THE CANADIAN PRESS/Nathan Denette

The company previously said about 8,000 Canadian customers had their personal information compromised in the cyberattack, but couldn’t say how many additional credit cards were impacted across the country.

Equifax issued a statement on Tuesday saying 11,670 of the affected credit cards are Canadian, bringing the total number of Canadians impacted by the hack to about 19,000.

The company says an investigation has revealed that the credit card records contain names, addresses, credit or debit card numbers, expiry dates and Social Insurance Numbers.

Related: ‘Small number’ of RBC credit card holders affected in Equifax breach, bank says

Hackers also accessed or stole the personal data of 145.5 million U.S. consumers and nearly 400,000 Britons in the breach, which was discovered on July 29.

The company says it is notifying all affected consumers by mail, and is offering free credit monitoring and identity theft protection services to affected Canadians.

Equifax first notified the public of the security breach on Sept. 7, though it said the unauthorized access is thought to have happened from May 13 to July 30.

Related: 100,000 Canadians may have been affected by data breach: Equifax Canada

The company previously said that it believes that hackers accessed Equifax Canada’s systems through a consumer website application intended for use by U.S. consumers.

But a website for Equifax’s Canadian division now says Canadian systems were not affected and are “entirely separated from those impacted by the Equifax Inc. cyber security incident reported in the U.S.”

Equifax is facing investigations in Canada and the U.S., as well as at least two proposed class actions filed in Canada.

Jason Contant