Claims
A Series of Articles Provided by the Insurance Institute of Canada. Loss adjusters must develop and use many skills, including communication skills. Every aspect of the claims process depends on good communication. When a loss is reported, the initial response must be to acknowledge the insured’s feelings. Being empathetic at a time when stress is […]
April 1, 2007
5 min read
More than 150 exhibits from across Canada showcased the latest services and products for the claims industry at the Ontario Insurance Adjusters Association (OIAA) Claims 2007 Conference and Exhibition held Feb. 7, 2007 at the Metro Toronto Convention Centre. The extremely popular event for Insurance Claims Professionals provided a full day of education, enrichment and […]
1 min read
Welcome to the inaugural issue of Claims Canada magazine! In this issue, and in many more to come, we plan to provide perspective and bring insight to many of the issues facing the loss adjusting profession in Canada. And we hope to put a renewed brand on the official publication of the Canadian Independent Adjusters’ […]
3 min read
B.C.’s stormy winter of 2007 is expected to result in more than 17,000 claims, according to the Insurance Bureau of Canada (IBC). In total, IBC said the province’s insurers “expect to pay more than Cdn$135 million to help British Columbians recover from the storms that struck earlier this winter.” That will make it the largest […]
One in three global businesses see loss of data as a significant threat and the key issue to address in operational risk management planning, according to the latest global risk briefing report conducted by the Economist Intelligence Unit (EIU) and sponsored by ACE European Group (ACE). The survey of 181 senior executives and risk professionals […]
2 min read
Rob Seal has been appointed to the position of president and CEO of Cunningham Lindsey Canada Limited (CLC). Seal has held many adjusting and management positions during his 20-year career with CLC, most recently as president of Canadian operations. “His technical adjusting skills combined with a customer-focused, employee-driven management style have enabled CLC to expand […]
11 min read
The Alberta Civil Trial Lawyers Association (ACTLA) has officially started its Charter challenge of the Alberta government’s automobile insurance minor injury policy in the Court of Queen’s Bench (Calgary) before Mr. Justice Neil Wittmann. ACTLA President Arthur Wilson, Q.C. says in a press release that the association wants the court to determine whether the minor […]
At US$15.9 billion, insured catastrophe damage in 2006 represented the third-mildest loss year since 1990, according to a Swiss Re sigma report [No 2/2007]. Of these insured losses worldwide, natural catastrophes accounted for US$11.8 billion of the total. Storms caused insured losses of US$8.4 billion, which represented the most costly damage category. The sigma report […]
March marked National Fraud Prevention Month, and the Insurance Bureau of Canada (IBC) released information throughout the month to help educate about and prevent this type of crime.”Insurance fraud is big business,” said Rick Dubin, vice-president, investigations at the IBC. “It is a low-risk, high-reward crime that costs Canadians about $3 billion per year. However, […]
The Financial Services Commission of Ontario (FSCO) has released its Health Claims for Auto Insurance (HCAI) Rollout Guideline, which includes, among other things, revised accident benefit claims forms and a Central Processing Agency (CPA), an agent designated to receive accident benefit claims forms on behalf of insurers. “The HCAI Rollout Guideline currently applies only to […]
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