Industry
Kenny Nicholls, President, CEO, Western Financial Group Brokers have always had a unique position in the insurance industry. Adaptability has been a crucial part of the broker model and we have seen particular evidence of that this year. Our traditional ways of doing business are gone. The focus has shifted to providing options for customers […]
By Adam Malik | December 23, 2020
2 min read
Chris Sekine, President, CEO, Trisura Guarantee Insurance Company COVID-19 has affected most businesses, and the insurance industry is no exception. Businesses are operating in a more uncertain environment than ever before. Insurers and reinsurers have adjusted underwriting appetites, which has influenced portfolios, available capacity, and pricing. Given current hardening conditions, we expect industry results to gradually […]
By David Gambrill | December 23, 2020
Rowan Saunders, President, CEO, Economical Insurance COVID-19 has had a profound impact on our lives and the industry, changing perceptions of our industry as well as customer and regulatory expectations. A solid and stable insurer that brings speed to market, convenience, and reliability is needed to deliver the new insurance experience. The past year has unleashed […]
TORONTO – On Jan. 1, investors celebrating Bay Street’s best returns since the global financial crisis couldn’t have known what kind of year they were about to face. The year on stock exchanges was marked by swift and frequent changes in reaction to news events, with updates on the number of active COVID-19 cases or […]
By Jason Contant | December 23, 2020
6 min read
Economical Insurance is aiming to have an initial public offering (IPO) of stock in 2021, making it the first ever property and casualty mutual in Canada to demutualize. “If we receive required approvals from the [federal] Minister of Finance on a timely basis and capital market conditions are favourable, we would look to complete our […]
By Greg Meckbach | December 22, 2020
3 min read
Aneill MacCaull, President, AA Munro Insurance Moving forward through COVID and into a post-COVID world, the biggest operational change for brokers will be the continued automation of simple customer transactions. Policy inquiries, payments, requests for liability cards, and renewal transactions will all become faster and easier for customers. While automation has been developing for some […]
By Adam Malik | December 22, 2020
Barry F. Lorenzetti, President, CEO, BFL Canada COVID-19 has been a massive disruptor in every aspect of our lives and we continue to work through and endure a very tough insurance market. Tech is king, with brokers moving towards a work-from-home protocol for certain categories of employees. Going forward, brokers who do not embrace available […]
Steve Phillips, Chief Operating Officer, Sovereign General Insurance When it comes to the global pandemic, widespread sentiment is that the commercial insurance industry will not fully return to the pre-COVID environment. All businesses have been changed to some extent and to dramatically different degrees. As an industry, we need to support our clients whose businesses have […]
By David Gambrill | December 22, 2020
Valérie Lavoie, President, Chief Operating Officer, Desjardins General Insurance Group The COVID-19 pandemic will drive big changes in Canada’s P&C insurance industry. At Desjardins, it’s accelerating our digital transformation as clients increasingly embrace our expanding online and mobile services for sales, policy changes and other services, and claims reporting and tracking. In recent months, the percentage […]
VANCOUVER – BC Hydro crews worked through the night to restore power to thousands of customers in southern British Columbia following a wicked snow and wind storm that arrived on the first day of winter. Hydro was reporting as many as 90,000 customers were in the dark at the peak of the storm but crews […]
By Jason Contant | December 22, 2020
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