Industry

2024 Underwriters of the Year | Brad Clisdell, Commercial Underwriter, Aviva Canada

Brad Clisdell began his insurance journey with Aviva Canada 20 years ago in a part-time position while he was studying. He took on a full-time underwriting assistant position in 2005 after completing his Diploma in Management Studies with a major in Insurance and Risk Management from Grant MacEwan Community College. Since then, Clisdell has grown […]

September 18, 2024

4 min read

2024 Underwriters of the Year | Martine Chouinard, Commercial Underwriter, L’Unique General Insurance

Martine Chouinard’s career spans nearly four decades, and her insurance journey reflects her dedication to the industry, commitment to her brokers, and passion for lifelong learning. Chouinard began her career in 1985 at Zurich in the claims department, handling opening calls from brokers and insureds. Over the years she has held various roles, including adjuster […]

September 17, 2024

3 min read

How to grow your specialty lines consumer base

Some specialty lines markets such as cyber are facing difficulties identifying new buyers and growing the customer base, says Dan Trueman, chief underwriting officer at insurance provider CFC. For example, cyber insurance customers who have had the product explained to them, understand it, and value it are more likely to continue buying it, Trueman says. […]

By Jason Contant | September 16, 2024

2 min read

How to support customers through complex commercial claims

Any claim is a high-stress period in a person’s life. A complex commercial claim has the potential to elevate stress to unprecedented heights. The customer must grapple not only with the immediate loss but its repercussions on employees, suppliers and customers – and the future viability of the business. The number one consideration for insurers […]

September 16, 2024

4 min read