Industry

2024 Underwriters of the Year | Nicole Boulard, Farm Underwriter II, Heartland Mutual Insurance

Nicole Boulard first joined the insurance industry as a processor at Heartland Mutual Insurance (then The Kings Mutual) nearly a decade ago. A couple of years in, she joined the underwriting team and has never looked back. Throughout the years she has become known for her exceptional ability to build solid broker relationships and collaborate […]

September 11, 2024

3 min read

2024 Underwriters of the Year | Angela Brooks, Senior Commercial Underwriter, Intact Insurance

Angela Brooks’ love for the P&C insurance industry began on Valentine’s Day in 2000, when she joined Belairdirect, an Intact Insurance subsidiary, as a sales representative. Her educational background in social services from Canadore College provided her with a unique perspective on client relationships and service, which she brought to the different roles she has […]

September 10, 2024

3 min read

How brokers can overcome objections to cyber insurance

Cyber insurance provides important protection for businesses in today’s digital age, yet brokers often encounter insureds who are resistant in purchasing the product. Understanding and addressing their concerns is key to fostering better adoption of cyber insurance. Below are some common objections to cyber insurance with suggestions on how brokers can respond to them.   “Cyber […]

September 9, 2024

3 min read

2024 Underwriters of the Year | Karen Bernard, Senior Personal Lines Underwriter, Heartland Mutual Insurance

With over two decades of insurance expertise, Karen Bernard is known for her exceptional personal touch when serving brokers. She began her insurance career in 2002 as a facility processor at Co-operators — “back when we still manually input all data,” she recalls. Since then, Bernard has held various roles, including processor, sales associate, licensed […]

September 9, 2024

3 min read