Industry
Adam Mitchell, CEO, Mitchell & Whale Insurance Brokers There’s no question the pandemic brought unexpected levels of complexity over the past two years, but it has also fast-tracked innovation and the push for much needed modernization in our industry. The world was already evolving rapidly pre-pandemic, and COVID-19 accelerated this exponentially. Social distancing mandates have made consumers […]
By Phil | January 4, 2022
2 min read
VANCOUVER – Richard Bosma’s cows had been home for less than a week after an evacuation due to flooding in Abbotsford, B.C., before temperatures plummeted on his farm. Bosma, who credits his faith with helping him remain resilient in a year that has seen record-breaking heat, flooding and now freezing temperatures, said a friend’s comment […]
By Jason Contant | January 4, 2022
4 min read
Insurers will be glad to know consistent messaging about the value of winter tires appears to be working. An annual survey by the Tire and Rubber Association of Canada (TRAC) found 69% of 1,521 Canadian drivers polled outside Quebec (where the seasonal tire change is mandatory) rely on winter tires. That’s up from 65% in 2020. […]
By Phil | December 31, 2021
1 min read
Barry F. Lorenzetti, President, CEO and Founder, BFL CANADA Risk and Insurance Inc. The current hard market, combined with the pandemic, has created an environment where insurance brokerage is defined more than ever by that special relationship with our clients. We are still a relationship business, and you cannot run it just from home. We’ve realized, more […]
Paul Martin, President and COO, KRGinsure Firsts and major lessons defined our 2021. One of the biggest was learning how to bring staff back into the workplace now that there is a COVID-19 vaccine and rapid tests are easily available. I believe there is a vital importance to in-office work and collaboration, not only from a technology […]
Kate Mead, Senior Vice President – Carrier Management & Head of Property & Casualty Broking (Canada), Willis Towers Watson One of the major lessons from 2021 is that data-driven risk management is the new normal. While we appreciate the qualitative considerations in underwriting, we need to drive a more sophisticated and quantitative underwriting process. The industry needs […]
From an outsider’s perspective, Joanne Arenas was doing everything right. As she approached her mid-30s, she was committed to working out, eating well and living a rich social life. Behind the scenes, it was a different story…one Joanne felt dimmed the light inside her as she worked to change herself to fit in with the […]
By Jason Contant | December 30, 2021
3 min read
A late-summer hailstorm that swept across prairie provinces spurred record claims in Saskatchewan, the province’s public auto insurer said. The Aug. 31-Sept. 1 storm hit parts of Regina and other areas of the province with golf ball-sized hail, and strong winds and rain, said Tyler McMurchy, manager of media relations with Saskatchewan Government Insurance (SGI). […]
By Phil | December 30, 2021
Joe D’Annunzio, President, BrokerLink The pandemic forced our industry to transition to a new working environment and change how we delivered customer service. We quickly realized the importance of investing in technology to ensure our employees had the tools and resources to do their jobs efficiently. Adapting to deliver our services digitally enabled us to continue supporting […]
Stéphane Lespérance, President, Aon Canada While there are signs of improvement, the current state of the insurance market remains challenging in specific classes. Overall pricing continues to improve and insurers are showing more appetite in key areas. The years 2020 and 2021 were challenging for insurance brokers, but above all for clients. After spending a few years […]
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