Industry
Aly Kanji, President and CEO, InsureLine The idea that the strength of brokers is in our relationships was reinforced in 2021. Relationships are resilient and it is the value in these relationships that propelled brokers forward in the face of quarantines, lockdowns and isolation. Change is constant. The brokerage business is evolving and will continue to evolve. […]
By Phil | December 30, 2021
2 min read
British Columbia’s Civil Resolution Tribunal (CRT) recently dismissed a strata corporation’s claim against lot owner Julia Boyle who allegedly contravened a bylaw by not using her own fob to enter the strata’s parkade, resulting in the damage of the vehicle as well as the parkade gate. The strata’s reliance on inapplicable bylaws as justification for […]
By Jason Contant | December 29, 2021
3 min read
Dave Partington, CEO, Gallagher Global Brokerage – Canada One of the major lessons learned in 2021 is the incredible resilience of our teams. No matter what comes our way, our people continue to be flexible, positive and client focused. There are many challenges that brokerages have faced over the past year – whether it be the pandemic, […]
By Phil | December 29, 2021
1 min read
Douglas Morrow, CEO and Managing Partner, Excel Insurance Group In 2021, underwriters were asking for a lot more information than in prior years. The calendar never stops, so if you don’t get complete information to the underwriter in a good amount of time, you will very quickly reach a place where you are going to […]
Scott Andrew, President and CEO, Andrew Agencies Ltd. As impacts of the pandemic on business in Canada spilled into a second year, brokers and brokerages continue to adapt to the challenges. Despite this disruption, automation, mergers and acquisitions (M&A), and carrier and client interaction will continue to evolve. Efforts to streamline broker and carrier distribution in […]
Dave Phillips, senior climatologist with Environment Canada, has been compiling a Top 10 list of Canada’s weather events for more than two decades. Here are his picks for 2021: Heat dome in Western Canada: At the end of June, a sprawling high-pressure ridge with incredible strength, height, scope and persistence compressed air enough to […]
Canada’s federal government offered a lifeline to businesses struggling amid the latest wave of the COVID-19 pandemic by expanding eligibility for two benefit programs. Prime Minister Justin Trudeau and several members of his cabinet announced Wednesday that, due to the increasingly widespread Omicron variant and spiking COVID-19 cases, the government will change eligibility requirements for […]
By Jason Contant | December 24, 2021
As of Dec. 15, the federal government advised Canadians to avoid non-essential travel outside of Canada. These advisories could pose problems for those who made plans to travel during the holiday season. “This is a response to the growing challenges, not only in Canada but around the world,” said Elliott Silverstein, Director, Government Relations, CAA Insurance. “We saw […]
By Alyssa DiSabatino | December 24, 2021
John Haas, President, NFP Canada There were many lessons learned in 2021. There is the impact of COVID-19 from a supply chain management perspective and how these issues complicated business interruption losses. Environmental, Social and Governance (ESG) guidelines are now an entrenched underwriter requirement that’s impacting capacity supply. There are new challenges in ensuring teams remain united […]
By Phil | December 24, 2021
Andrew Kemp, President, CapriCMW Investment in technology will be critical to brokerages’ future success. The pandemic has accelerated digital transformation within the insurance industry by years. Previous reluctance to digitization and adoption of new technologies was quickly overcome as businesses faced significant challenges to their operations and sudden changes in demand and expectations from customers. […]
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