Industry

Customers increasingly receptive to digital documents

It’s not due entirely to the pandemic but brokerage customers are more open to digital documents and focused on convenience, said panellists during an Insurance Brokers Association of Ontario (IBAO) virtual convention session. And whether those documents are delivered by email, text, an online portal or even on paper, customers’ consistent message is that they […]

By Phil | October 29, 2021

3 min read

WICC’s 25th: Creating a community bigger than cancer — Getting to know Carrie Brown

Editor’s Note:  In honour and celebration of Women and Insurance Cancer Crusade (WICC)’s 25th anniversary, Canadian Underwriter will be publishing each Friday a personal story of someone who has been touched by WICC’s fundraising activities in support of cancer care and research. In this second part of the series, there will be five stories, starting […]

By Jason Contant | October 28, 2021

3 min read

Rising seas: Delays to safeguarding N.S.-N.B. boundary area worries politicians

HALIFAX – Legislators on both sides of the Nova Scotia-New Brunswick boundary say efforts to safeguard their area from a potential climate disaster have dragged on too long. An engineering study commissioned to develop “three viable solutions” to the risk of the 35 kilometres of dikes being overwhelmed on the Chignecto Isthmus, which straddles the […]

By Jason Contant | October 28, 2021

4 min read

Insurer remains committed to specialty auto market

If you’re looking to place non-standard auto coverage for your client, rest assured that one insurer remains committed to that marketplace. “Through Echelon, we are absolutely committed to being in that, I’ll use the word specialty market. I don’t like calling our insurance non-standard,” Matthew Turack, president of CAA Insurance, said during the Insurance Brokers […]

By Jason Contant | October 27, 2021

3 min read