Operations

HR

Who’s getting squeezed in the brokers’ war for talent

A war for talent in Canada’s P&C industry may be inadvertently causing collateral damage in smaller and mid-sized brokers.

By David Gambrill | March 19, 2024

3 min read

Op-Ed | How to protect your team from abusive client behaviours

Adopting a customer code of conduct to protect your people from abusive client behaviour is a great team-building exercise.

By David Gambrill | March 19, 2024

3 min read

What commercial and personal lines brokers make in 2024

New data shows the salaries personal and commercial insurance professionals make across the country, according to experience level.

By Alyssa DiSabatino | March 18, 2024

3 min read

Meet CISRO’s new board chairman

Patrick Ballantyne, CEO of Ontario’s insurance broker regulator since 2016, is now board chairman at the CISRO.

By David Gambrill | March 14, 2024

2 min read