Operations

HR

Who’s getting squeezed in the brokers’ war for talent

A war for talent in Canada’s P&C insurance industry may be inadvertently causing collateral damage in smaller and mid-sized brokers, Traci Boland, Insurance Broker Association of Canada president, tells Canadian Underwriter. That said, their smaller size may allow them to pivot more easily when it comes to offering hybrid workplaces. In CU’s 2024 National Broker […]

By David Gambrill | March 19, 2024

3 min read

Op-Ed | How to protect your team from abusive client behaviours

I’m often asked about how we grew our business. There’s no hack to achieving success. If washboard abs are your goal, one sit-up won’t do it. You need to consistently put in the effort to see results.We’re all aware of our industry’s talent shortage. Just like getting physically fit, there isn’t a silver bullet solution […]

By David Gambrill | March 19, 2024

3 min read

What commercial and personal lines brokers make in 2024

Across the country, commercial lines P&C broker executives and commercial lines team leads make more money on average than their personal lines counterparts, Impact Recruitment’s newest data shows.  The second iteration of Impact’s annual Insurance Salary Guide shows base pay ranges based on experience level and breaks the numbers down per province. Although the report […]

By Alyssa DiSabatino | March 18, 2024

3 min read

Meet CISRO’s new board chairman

Patrick Ballantyne, CEO of Ontario’s insurance broker regulator since 2016, is now board chairman at the Canadian Insurance Services Regulatory Organizations (CISRO). CISRO is a national forum of Canadian regulatory authorities dedicated to consistent qualifications and conduct of business standards for insurance brokers and intermediaries. Ballantyne succeeds outgoing chairman, Eric Jacob, who was named as […]

By David Gambrill | March 14, 2024

2 min read