Operations

How brokers can harvest insurance capacity for farmers

One key element of creating a farm-specific MGA was the need to introduce proprietary technologies. Brokers of late have expressed concerns about the proliferation of new portals, which many see as a burden. “The first thing is acknowledging it is a burden. You’re introducing new technology that needs to be learned. That’s another step in […]

By Phil | April 4, 2024

3 min read

How insurers verify truck fleet sizes before insuring them

Commercial truck fleets trying to get more favourable insurance rates by only reporting the trucks on the road, and not the ones on their lots, might find themselves outwitted by the industry’s scrutiny, sources tell Canadian Underwriter.  But whether due to policy misunderstandings or attempts to game the system, the industry has ways to address […]

By Alyssa DiSabatino | April 3, 2024

2 min read

Why brokers are looking at personalized communication automation

Canadian property and casualty insurance brokerages are gravitating towards personalized communication automation (PCA), an executive at brokerage automation company Pathway tells Canadian Underwriter. Nine years ago, only about 3% of insurance brokerages had adopted PCA into their operations, says Alek Mirkovich, CEO and co-founder of Toronto-based Pathway, a provider of insurance automation tools for brokerages/agencies […]

By Jason Contant | April 2, 2024

3 min read

HR

Got retention problems? P&C firms with diverse leadership don’t

If your brokerage is looking to solve its labour retention problems, consider this: The more diverse a P&C brokerage’s leadership team is, the less likely staff are to consider leaving their jobs. So finds a Canadian Underwriter survey, asking P&C industry respondents which factors would cause them to leave their employers or consider other job […]

By Alyssa DiSabatino | March 28, 2024

3 min read