Operations

The perils of highlighting key points in a policy

Home insurance policies may be so long that consumers won’t read the entire thing, but it doesn’t mean that brokers should selectively highlight certain policy terms to clients, a brokerage leader warns. “For us, there are things we need to point out to customers — when coverage changes [on renewal], in particular,” said Steve Earle, […]

By Greg Meckbach | February 22, 2021

2 min read

Origin of Excel & Y Insurance Services features renowned Alberta brokers

Lundgren & Young Insurance is forming a new Alberta brokerage, Excel & Y Insurance Services, as a result of a partnership with Excel Insurance Group Inc. “We remain an independent brokerage wholly owned by myself and my family,” said Robyn Young, CEO of Calgary-based Excel & Y. Young is also president-elect of the Insurance Brokers […]

By Greg Meckbach | February 12, 2021

3 min read

Videoconferencing brokers setting sales records during pandemic

Videoconferencing brokers shattered sales records in top-tier brokerages across the country during the pandemic, senior brokerage executives reported in a recent Canadian Underwriter webinar. The results suggest virtual sales are at least as effective — if not sometimes more effective — than generating new business by making in-person sales calls to clients and prospects. But […]

By David Gambrill | February 11, 2021

4 min read

How Aon’s proposed takeover of Willis Towers Watson is going

Aon plc has yet to complete its proposed acquisition of Willis Towers Watson plc, but the future management team of the combined brokerage is already starting to collaborate, Aon CEO Greg Case suggested last week. Shareholders of both Aon and Willis Towers Watson voted this past August in favour of the deal. If completed, the […]

By Greg Meckbach | February 8, 2021

2 min read