Operations
Don’t bother scheduling that client meeting on Friday. You’re better off waiting until Tuesday rolls back around. A new study has confirmed what most believe – we’re less productive as we reach the end of the workweek. The survey from staffing firm Accountemps found that 35% of workers find Tuesday is in fact the most […]
By Adam Malik | August 9, 2019
2 min read
As the market continues to harden, one brokerage in Ontario is seeing reduced appetite from carriers to write tenant insurance. “There’s more demand for renters insurance and a lot of our markets don’t seem to want to write renters insurance,” Jeff Roy, president and CEO of Excalibur Insurance, said in an interview last week. “We’ve […]
By Jason Contant | August 8, 2019
Large brokerage Lussier Dale Parizeau (LDP) is continuing its goal of becoming a “one-stop shop” for all of its clients needs with the acquisition of a brokerage that offers an online insurance comparison platform. LDP president and chairman of the board of directors, André Lussier, and Martin Bailey, president of life insurance brokerage Karma Insurance, […]
By Jason Contant | August 6, 2019
3 min read
Sales and customer service staff – whether they are in the broker or direct distribution channel – need to understand that by not cross-selling, they are passively indicating to a client that they’re better-served having their business elsewhere, a Wawanesa Insurance executive says. “For brokers, what if that ‘elsewhere’ is with a direct writer?” asks […]
By Jason Contant | August 2, 2019
Canada’s economy is expected to pick up in the coming months after going through a bit of a cold spell. But risks both domestically and abroad could get things off-kilter, a recent report found. An upward trend for the economy would be a positive for the insurance industry, as Craig Pinnock, chief financial officer of […]
By Adam Malik | August 1, 2019
The origin of today’s hardened market cycle is a natural evolution of a very long soft market cycle, a senior risk manager told Canadian Underwriter recently. “I really believe that we had a soft market that lasted too long,” said Stéphane Cossette, senior director of risk management with Quebecor Media Inc. Rates are a “bit […]
By Jason Contant | August 1, 2019
Quebec’s largest brokerage wants to become a “one-stop shop” for all of its clients’ needs, Lussier Dale Parizeau’s (LDP) president and chairman of the board, André Lussier, told Canadian Underwriter recently when discussing acquisition strategies. “We believe that it is important for our clients to have the concentration of business in one spot,” Lussier said. […]
By Jason Contant | July 31, 2019
Legal / Regulation
Newfoundland and Labrador has become the second jurisdiction in Canada to approve the use of electronic proof of auto insurance (EPAI) for drivers in the province. The Superintendent of Insurance of Newfoundland and Labrador, Renee Dyer, announced the decision in a bulletin Monday. With this approval, drivers in the province can now present their EPAI […]
By Jason Contant | July 30, 2019
4 min read
Navacord, one of Canada’s largest commercial brokers, has joined global broking business Brokerslink as its latest affiliate in the North American region. Navacord trades under 15 different broker partner brands across Canada. Its unique ownership model is designed to support the entrepreneurial spirit of its partners while allowing the brokerages to maintain their own independence […]
By David Gambrill | July 23, 2019
Cancelled contracts. Price shoppers. Frustrated clients. Brokers are facing no shortage of challenges as the market gets tighter. Younger brokers are entering their first foray into a hard market. But even for those of a certain vintage, this one feels different. Caleb Maksymchuk, chief operating officer and partner at Ravenhill Agencies in Edmonton, has been […]
By Adam Malik | July 19, 2019
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